Financial Services

Auto insurers’ $18 billion in premium refunds couldn’t offset poor communication ratings—insurers will likely invest in digital communication tools to fuel more effective interactions.

Verizon rolls out kids banking app: The US telecom is making a banking foray with a paid app meant to boost kids’ financial literacy—and the product could pose a competitive threat to niche neobanks, since Verizon could cross-sell it to its millions of wireless users.

Credijusto becomes a neobank: The Mexican fintech is the first to combine with an established bank in the country, setting itself up to compete in the SMB space and for cross-border banking involving US companies.

The banking giant narrowly got the top spot in J.D. Power’s annual U.S. Banking Mobile App Satisfaction Study—a designation it achieved as it has rolled out mobile security and alerts features.

Amid the Euro Cup soccer competition, API fintech Yapily published its own league table ranking European countries’ open banking adoption—here’s what Europe’s fractured implementation means for the shift to open finance.

BofA tops $1B in annual cybersecurity spending: At more than double its spending from a decade ago, the bank’s massive investments reflect the importance of bolstering digital security to cement customers’ trust.

Lydia teamed up with Cashbee to offer savings accounts next to its payments platform and retail banking services as it bets on cross-selling opportunities.