Retail


Amazon retired its Dash button in early March, but the branded device’s end wasn't a failure. We see it as a move to shift more replenishment buying into voice commerce.

In-store charging stations offer a solutions for brick and mortars desperate to stay relevant.

In China, consumers can “smile to pay” in some stores, but in the US, facial recognition systems for shopping are more theory than fact. Will that change? In today’s episode of “Behind the Numbers,” we sit down with Peter Trepp, CEO of facial recognition software firm FaceFirst.

Pinterest made waves in late February as the not-so-well-kept secret leaked that it’s finally taking steps toward its initial public offering, which is anticipated sometime mid-year. While Pinterest is later to the public markets than other major digital ad platforms, the company has opted for a more deliberate approach to building its business than the typical Silicon Valley modus operandi of “move fast and break things.”

“Try before you buy,” AR and an improved online experience will breathe new life into established ecommerce categories like apparel and accessories, furniture and home furnishings, and toys and hobbies by the end of our 2023 forecast period.

Consumers are embracing mobile delivery as they get comfortable with mcommerce, and quick service restaurants are seizing the opportunity.

After a great year for retail—rising 5.3% in 2018—sales will slow but also expand 3.2% in 2019.

Walmart, which overtook Apple last year to become the third-largest US etailer, is widening the gap with Apple. Walmart’s ecommerce sales will grow nearly 33% this year to $27.81 billion.

The bankruptcy filing of Toys “R” Us partially reflects tough competition with the discount giants, but the changing digital landscape appears to be the single most pressing challenge the retailer will face once it emerges from bankruptcy protection.

While recent data reveals big differences in attitudes toward a range of shopping-related technologies, there are some noteworthy exceptions.

In the latest episode of “Behind the Numbers,” we sit down with Mike Molitor, head of ecommerce and loyalty at supermarket chain Raley’s, to discuss his aggressive vision for the future of digital grocery.

Last year, 81.4% of global consumers reported ordering items online for in-store pickup (up nearly 30% from the year prior) as more consumers are drawn to the service’s convenience and speed.

Half of US internet users have concerns about facial recognition, according to data from The Brookings Institution.

Following bankruptcies of other retail stalwarts from a bygone era like Sears, Toys "R" Us and Mattress Firm, Payless’ demise doesn’t come as a shock, yet it is another cautionary tale of a retailer that failed to evolve its brand.

Digital grocery shopping is picking up in the EU-5. And consumers' shopping lists are the best insight for retailers looking to build authentic customer relationships.

In the latest episode of "Behind the Numbers," we're looking into Walmart's digital sales and how the brick-and-mortar giant has used its vast physical footprint to win a big chunk of the ecommerce market.

Maturing direct-to-consumer brands struggling to scale social channels find a cost-effective solution in TV ads.

In today's edition of "Behind the Numbers," we're discussing digital grocery shopping. A new report shows increasing consumer demand and strong growth ahead, but the sector has been slower to catch on than many have predicted.

Dismayed by a shortage of high-quality bras, and limited store inventory, Heidi Zak co-founded the direct-to-consumer (D2C) startup ThirdLove in 2013. The mission was simple: make shopping for a bra a better experience. With a strong focus on personalization, ThirdLove stocked a wide range of sizes and styles and used customer data to create an innovative buyer journey.

Corporate social responsibility appeals to millennials—a generation of researchers who value authenticity, transparency and reliability.