Economic uncertainty has slashed small and medium-sized business (SMB) satisfaction with their payment service providers (PSPs). This is intensifying competition between acquirers and processors, banks, fintechs, and the vendors that serve them. Providers must enhance and simplify access to cutting-edge solutions that solve key pain points—or risk losing share.
Today’s episode is all about the future of banking as a service (BAAS). In our "Headlines" segment, we use Railsr’s fall from grace to discuss how today’s economic uncertainty has slowed down the progress of embedded finance and BaaS. In "Story by Numbers," we examine a cornerstone advisor’s forecast of BaaS revenues in 2026 and how a 2022 study from Endava found that about half of fintechs are having scaling and platform issues with their BaaS providers. And in "Pretend CEO," we ask guest Leda Glyptis to pretend that she’s teamed up with a giant private equity firm with unlimited capital resources and a vision of building or buying her way to win a material share of the $25 billion of BaaS revenues in 2026. Join the fun with host Rob Rubin, our analyst Eleni Digalaki, and special guest Leda Glyptis, chief client officer at 10x Banking and author of the recently released book "Bankers Like Us."
Will Stripe, Chime, or Plaid price an IPO? The market is on track to improve into a healthier year, but it’s hard to find a big deal in fintech to look forward to.
Younger small-business owners are opting to switch FIs or partner with fintechs. Here’s what they want from banks. (This article was written with the assistance of ChatGPT.)
It launched a voice assistant that can take customer calls, aiding during peak and off hours. (This article was written with the assistance of ChatGPT.)
Resilient consumer spending was a bright spot for Mastercard, but higher costs squeezed profits in Q1.
BrightFi, a fintech that strives to help more consumers bank digitally, outlines best practices for banks when it comes to bank-fintech partnerships.
Global banks struggling to keep up with modern technology partner with fintechs to gain expertise quickly and cost-effectively.
Fintechs are better off cutting costs and scaling back expansion plans until the finance climate improves.
The IMF is pushing for global regulations, Coinbase is angry, and pan-European crypto rules are coming.
Launching a white-label mobile BNPL solution reinforces its push into installments as a service.
New features that meet business' needs could improve satisfaction, tighten loyalty, and grow business.
Cross-border and B2B payments pushed up the network’s payments volume during fiscal Q2.
While many consumers use mobile banking apps multiple times a week, some worry about fraud. Here are the security features they value most.
More firms are investing in next-gen technologies like AI and machine learning. Some go even further, with allocations to the metaverse and quantum computing.
Consumers are weary of stowing banking products across several providers. Embracing super apps could help banks tackle their problem.
Just 5% of consumers said the brand influenced their choice of bank. Fintechs and lenders need to focus on simplicity and differentiating in other ways.