Retail & Ecommerce

Consolidation is ramping up as the higher-rate environment proves difficult for some business models

Store card revenues fell throughout 2023, and the CFPB’s late fee cap won’t help. We look at how retailers like Target are coping

Delinquencies reached a record high in Q4 2023. Issuers’ Q1 results could indicate in how consumers will fare the rest of the year

Self-reported spending is down 6% among US teens (which includes Gen Alpha and Gen Z consumers), but they are still shelling out on beauty, according to Piper Sandler’s latest Taking Stock with Teens survey.

Online retailers are struggling to live up to shoppers’ expectations: Consumers are turned off by high shipping costs, late delivery, and products that don’t match descriptions.

There’s no shortage of brands highlighting their eco-friendly initiatives: But cost-conscious consumers are unlikely to splurge on goods that aren’t reasonably priced and clearly greener.

OpenTable aims to ensure the credibility of its review program: The restaurant reservation platform will begin showing members’ profile pictures and first names in reviews.

YouTube gives influencers more access to affiliates: A new hub will let creators and brands connect more easily as the platform delves further into ecommerce.

Consumers worldwide prefer searching for select non-food retail products online than in-store, according to November 2023 data from Auctane and Retail Economics.

Nearly half of retail CFOs plan to leverage automation and AI to optimize costs in 2024. Online resale may have the most to gain in the short term, thanks to the opportunity to address key operational challenges and customer pain points involved with selling secondhand goods online.

Since its launch in September 2023, over 11% of US households have purchased items via TikTok Shop, according to data from a recent Earnest Analytics’ report, which analyzed credit card transaction data to learn more about TikTok Shop users.

Post-pandemic, China’s economy, including its retail sector, faces a pivotal moment. On one hand, all travel restrictions have been removed. But on the other, consumption has been dragged down by a deflated property sector and high youth unemployment, among other difficulties. For brands and retailers, the conundrum has created nearly unprecedented challenges to growth.

Andy Jassy maps out a plan to boost Amazon’s bottom line: The CEO sees opportunities to further streamline Amazon’s fulfillment operations and boost advertising revenues.

Retailers struggle to combat fraud: More than half are seeing an uptick, while ecommerce merchants are particularly hard-hit. Retailers struggle to combat fraud: More than half are seeing an uptick, while ecommerce merchants are particularly hard-hit.

Uniqlo looks abroad for growth: The retailer sees big potential in Western markets as sales in its native Japan slow.

Unlike other payment players, Discover is betting that humans will still be critical to customer service going forward

This was its worst quarter since 2017 due to higher for longer interest rates and other payments uncertainties

Unlike other payment players, Discover is betting that humans will still be critical to customer service going forward

On today's podcast episode, in our "Retail Me This, Retail Me That" segment, we discuss the role of the store for the beauty space, Walmart's involvement in this product category, and how TikTok is changing things. Then, for "Pop-Up Rankings," we rank the top three social media trends that have influenced beauty products and how they're marketed. Join our analyst Sara Lebow as she hosts analysts Sky Canaves and Carina Perkins.

Traffic is up at Aldi and Lidl: With the cost of rent, car insurance, and electricity continuing to rise, consumers are looking to save on groceries.