Retail & Ecommerce

Inflation is taking a toll on UK households: The rising cost of living has shoppers cutting back and trading down as some workers strike for wage increases.

PayPal will remove the fixed fee applied to goods and services payments coming from US customers and simplify tax reporting for business users.

Insider Intelligence spoke with Tom Kochan, professor at the MIT Sloan School of Management and author of “Shaping the Future of Work: A Handbook for Action and a New Social Contract,” about unionization and its implications for retailers.

The Amazon way of management’s unanticipated long-term costs: The retailer is running out of people to hire in its US warehouses, which could hinder its service quality and growth.

On today's episode, we discuss the actual viability of the sharing economy: What should we make of Uber's diversification efforts and are Airbnb's latest changes enough to power the company up and to the right? "In Other News," we talk about the travel industry's optimism in the face of inflation and ad spending's positive outlook in the face of recessionary fears. Tune in to the discussion with our Briefings director Jeremy Goldman.

Lowe’s tests the metaverse waters: The home improvement retailer hopes to use its 3D virtual assets to attract new audiences and persuade consumers to buy.

Luxury brands aren’t worried about inflation: Despite turbulent market conditions and global uncertainty, a new report by Bain estimates luxury sales will grow between 5% and 15% this year.

The solution lets customers store their loyalty cards in the Klarna app, which may help encourage use.

Prime Day will once again prove to be a major retail event this year, not just for Amazon but for its competitors as well.

Whitney Birdsall, senior forecasting analyst, worked on our latest forecast for US retail and ecommerce sales in Q2. She tells us how recent market turmoil, supply chain issues, and economic uncertainty could impact our forecast, which measures the total value of all the merchandise sold on ecommerce platforms

Shopify’s ambitions extend far beyond ecommerce: The tech company wants to spur growth by rolling out new features aimed at B2B, offline retail and local shopping, and social commerce.

Snap sees AR making a difference for brands: Product marketing lead tells our principal analyst that use of augmented reality tools delivers “meaningful impact” to the bottom lines of business partners.

The travel industry looks forward to a summer rebound: Will they get it, though?