On this podcast episode, we explore the deployment of AI in payments in 2024. First, we discuss the most impactful use cases for AI in payments, such as fraud detection and prevention, false declines and purchase conversion, B2B payments, enhanced customer service, and digital wallets. In our "For Argument’s Sake" segment, we rank these use cases in order of impact and debate our decisions. Join the conversation with host Rob Rubin, our analyst David Morris, and Angela Murphy, PhD, client partner at Persistent Systems.
Amid rising fintech and neobank competition, traditional financial institutions are investing in their rivals.
The service may incentivize more shoppers to pay with the BNPL provider, and it may also bring Klarna key data benefits
The solution serves both businesses and consumers, although A2A payments at the POS haven’t taken off yet
It’s capitalized on B2B payments digitization and demand for faster payments from both consumers and businesses
These new capabilities can help Visa keep more B2B volume on its cards instead of alternatives like ACH payments
The feature would open up the prepaid debit card to a new volume opportunity and help the wallet compete against Google Wallet
Analysts warn of a customer “exodus” as regulations change how customers interact with the app
They’re trying to woo women and Gen Z consumers away from competitors.
Although regulators believe big banks will stay safe, they expect some other lenders will shut down.
The debit card gave Affirm a boost in active users and strong numbers, but to continue this pace of growth, Affirm may need to get creative
Whoever takes over the portfolio will gain 12 million cardholders—a large but potentially risky volume opportunity
The company got a boost from getting users to adopt its payments software, helping gross payment volume increase 69% YoY
Digital wallets are fast becoming consumers’ preferred way to pay, both in and out of the store.