Financial Services

On this podcast episode, we explore the deployment of AI in payments in 2024. First, we discuss the most impactful use cases for AI in payments, such as fraud detection and prevention, false declines and purchase conversion, B2B payments, enhanced customer service, and digital wallets. In our "For Argument’s Sake" segment, we rank these use cases in order of impact and debate our decisions. Join the conversation with host Rob Rubin, our analyst David Morris, and Angela Murphy, PhD, client partner at Persistent Systems.

Amid rising fintech and neobank competition, traditional financial institutions are investing in their rivals.

The debit card gave Affirm a boost in active users and strong numbers, but to continue this pace of growth, Affirm may need to get creative

Whoever takes over the portfolio will gain 12 million cardholders—a large but potentially risky volume opportunity

The company got a boost from getting users to adopt its payments software, helping gross payment volume increase 69% YoY

Digital wallets are fast becoming consumers’ preferred way to pay, both in and out of the store.