Financial Services

Temenos pushes customization to help banks personalize their user experience: The banking software vendor’s product will enable its customers to update products quickly and tailor their digital channels by demographic—which could help level the playing field for smaller financial institutions.

TD Bank digital glitch had very bad timing: The bank restored account access to online and mobile channels after an outage attributed to a service provider—unfortunately, it coincided with a payday and the first distribution of monthly US Child Tax Credit payments.

This month, the bank is starting to deploy its integrated digital offering, potentially reaching half a million customers in July—a measured approach that reduces the risk of any glitches alienating too many customers.

With the $70 million raise, the insurtech will further gamify the industry, and a recent uptick in online searches for life insurance and a need for better employee benefits can increase growth.

U.S. Bank’s user mix sharply shifts to mobile: More of the bank’s active digital users conducted business over mobile devices than on larger screens, with mobile hitting 60% among active digital users in Q2 2021. This clear preference and the accolades that its mobile app has received validate U.S. Bank’s digital strategy.

With Just Invest, Vanguard acquires the tech to offer direct indexing to a wider pool of investors and corner that market, as it has with traditional index investing.