Financial Services

Insurance agents marked ‘safe’ from disruption: The ups and downs of the direct-to-consumer life insurance market have taught the industry a lot about contemporary consumers and in-person experiences.

Customers may be missing out on the full value of their cybersecurity policies: They know they need coverage. But they’re lagging in their pickup of related risk management services.

How do you solve an insurance problem like Florida? Spitballing ideas to sustain the hurricane-plagued state’s shaky P&C insurance market has led observers to float the idea of an Affordable Care Act-like solution.

Fintech unicorns are becoming major startup incubators, creating city-specific hubs for innovation, even as Klarna cuts staff amid shifting market trends

The final version of the Consumer Financial Protection Bureau’s Section 1033 rule clarifies how financial institutions and apps must protect and share customer data.

We explore key takeaways that can help banks stay competitive despite rising costs.

Consumers aren’t ready to quit cash yet: The shift to digital delivery of services hasn’t relieved banks of their duty to manage cash—particularly if they’re seeking to win over cash-carrying millennials and Gen Zers.

The BNPL industry’s explosive growth is a thing of the past. The number of US BNPL users will grow only 6.9% in 2024, a major slowdown from prior years. And while payment value will rise at a still-strong rate of 20.8% this year, it too marks a significant deceleration.

Failing to improve its consumer risk profile may lead to concerns with its proposed Capital One merger

The service makes purchasing age-restricted items online easier and can help merchants speed up checkout times

It’s a large volume opportunity for the BNPL player and helps Klarna compete with. It can also help keep users loyal to Apple as its NFC tech opens up