Payment providers are investing in AI to help streamline and personalize both the merchant and customer experiences
The personalized rewards offering will help the credit card stand out against other no-annual-fee credit cards
Macroeconomic uncertainty and an overreliance on Cash App led the company to slash its full-year guidance
A flurry of interest and an unexpected announcement from PayPal show where banks see the biggest value of their own stablecoins.
The tech is dominating recent headlines as retailer and consumer interest explodes
So far, neither network has seen signs of a consumer spending slowdown despite plummeting consumer sentiment
It wants to become a one-stop shop for businesses and consumers alike
Understanding customers’ life stages and upcoming changes can help FIs improve marketing.
It can remember customers across chats and make personalized recommendations.
This might improve customer loyalty and satisfaction.
Lakota Federal Credit Union introduced a mobile banking unit so remote tribal members can participate.
Banks have an opportunity to build trust by recommending relevant products and engaging on social media.
This could give Chime access to more Gen Alpha and Gen Z customers.
Economic uncertainty could derail its efforts to reinvigorate growth
Agent Pay could transform the payments experience for consumers with hyperpersonalized recommendations
Many retailers in Latin America like Mercado Libre, Rappi, and even Walmart function not only as commerce players, but as financial institutions as well. As a result, commerce media in Latin America is charting a different course than it has in the US, one that could result in unique opportunities for companies with access not only to shopper habits, but to financial data as well.