B2B and B2C brands beware: Effective crisis communication requires sincere apologies and transparent updates, as demonstrated by the CrowdStrike fiasco.
Volatility in semiconductor stocks and Google’s meager Q2 ROI on AI triggered a $1 trillion tailspin. Upcoming Big Tech earnings can restore confidence or amplify AI anxiety.
Microsoft blames the global CrowdStrike IT disruption and $5 billion in losses on an EU ruling requiring third-party access. Security is a strong argument against opening platforms.
Competition intensifies in a market that’s quickly diversifying to suit more use cases. Read online
Its new AI model, Llama 3.1, uses open-source development, multilingual conversations, and availability on popular apps like Instagram and WhatsApp to entice user adoption.
Google’s Q2 profit climbed 29% to $23.6 billion, driven by search and AI cloud services as anticipation for AI products grows.
Antitrust concerns influenced Wiz’s decision to decline Alphabet’s $23 billion bid. The security firm has its sights set on an IPO as Google goes back to the drawing board.
FTC wants to know how companies use AI to adjust prices: “Surveillance pricing” targets prices to individual consumers, which is a bad look for retailers.
Increasing its stake in Serve Robotics sent the stock up 233%, showcasing Nvidia’s ability to influence investor confidence in startups.
Valued at $5.5 billion, Cohere’s business-focused AI has secured major clients. It has no consumer-facing products—and no pressure from Big Tech partners.
Despite a fix, companies are still grappling with operational issues, marring CrowdStrike’s reputation and stressing the high stakes of tech industry errors.
A faulty CrowdStrike update crashes Windows servers, highlighting the risks of centralized cybersecurity dependencies and showing significant infrastructure vulnerabilities.
A stake in Ray-Ban could increase its smart glasses profits, but regulatory pushback is limiting crucial AI capabilities. That could dampen global market success.
GenAI’s user growth rate in 2024 is 28.6%—still strong, but more than 30 times slower than last year’s meteoric rise of nearly 900% from a relatively small base of users.
Record labels say Verizon encourages piracy through lax policies and prioritizes customer retention over legal compliance.
Despite an overall tolerance for in-game ads, gamers’ agnostic platform usage complicates brands’ advertising efforts
Enhanced customization options and RCS features are welcome additions, but it’s incomplete without Apple Intelligence. Expect major updates in the fall.
YouTube data controversy: Major AI players, including Nvidia and Apple, are facing creator backlash after accusations of YouTube data scraping, highlighting the risks of relying on nonconsensual data sources. Read online
Google’s latest bid to boost AI and cloud security: Alphabet’s potential $23 billion Wiz acquisition aims to boost Google Cloud’s security amid rising AI dependencies and breaches.
AT&T hack raises security flags: The recent breach exposed 100 million customers’ call, text, and location data, posing a significant national security threat and revealing the vulnerability of centralized data networks.