Technology


Congress Is Preoccupied by Big Tech

Quorum mined statements from members of Congress over the past decade and found that they talk more about technology than any other sector of the economy.

Why China's Digital Ad Industry Needs Blockchain

Bennett Hong, CTO of adtech company Jingshuo, discusses what's keeping advertisers in China from adopting blockchain technology.

Shoppers Are Warming Up to Retail Tech

For the fourth straight year, RichRelevance checked in with US internet users about their attitudes toward different retail technologies—from facial recognition to robots. Interestingly, fewer respondents find certain tech to be creepy compared to how they felt in past years.

New eMarketer Report Explores How Tech Is Expanding What a Retailer’s App Can Deliver

Emerging technologies like augmented reality and visual search offer new promise for retail apps as they evolve beyond simply reducing friction toward surprising and delighting their users.

Many Shoppers Still Prefer Human Touch at Checkout

According to a July 2018 CivicScience survey, nearly 60% of US consumers would rather have their items rung up by a cashier than use a self-service register.

Retailers' Tech Capabilities Still Fall Short

Shoppers are open to various types of retail technologies—even those that were once considered too creepy. But consumers’ shopping expectations do not align with retailers’ capabilities, according to a recent study.

Dazed and Confused: Consumer Attitudes About Emerging Technologies

A global survey focusing on new technologies identified some as confusing, but others as both confusing and overhyped.

Why Some Tech Fails to Dazzle

Retailers often bank on new in-store features being transformative, only to be met with consumer resistance. So, what makes a shopper receptive to a retail innovation?