Financial Services

Though FIs should keep these at the top of mind when creating digital strategies, they should proceed with caution.

It attributes its digital success to consistent tech investment and understanding customer data.

Affirm’s gross merchandise volume grew 77% YoY in Q4. It plans to launch new products and features to boost volume and engagement.

Industry trade groups say the agency can’t regulate customer service practices. Doing so might hurt competition.

As public sentiment shifts toward sustainability, banks and FIs must weigh the profits from these accounts against customer loyalty.

This is Google Wallet’s first foray into Africa as payment providers capitalize on the region’s flourishing payments market.