The incident confirmed that the OCC’s concerns about banks’ ability to navigate major operational challenges are valid.
Transferring some Walmart cardholders to Quicksilver will help it capture more consumer spend and retain customers as the Walmart tie-up ends
The launch helps the NPCI expand the UPI’s use cases and can boost the payment method’s fast-growing volume
That may damage its customer relationships and prove costly when the UK’s new fraud rules go into effect
“Over the last 12 months, we’ve seen a flurry of [media advertising] activity from outside the retail sector,” our analyst Sarah Marzano said on an episode of the “Behind the Numbers: Reimagining Retail” podcast. Although retail kicked off the commerce media trends, financial services, travel companies, and intermediaries such as Instacart and Uber Eats are monetizing their customer data and setting up ad networks. The rise of commerce media networks is changing the way advertisers approach targeting and how consumers interact with brands. Here are four predictions on these emerging trends.
Retail media networks are facing a little more competition these days as banks, payments providers, airlines, and hotels are starting their own media networks to monetize their first-party data and build out new revenue streams.
Aging customer base may pose a threat to smaller financial institutions.
Social commerce is the fastest-growing US retail channel, and retailers will need to offer a seamless payment experience to maximize the opportunity. Understanding payment preferences will be key to ensuring conversion at checkout.
The proposal aims to protect workers against fees, and while implementation may be costly, it should help the industry move forward
The company is setting itself up for long-term growth, but the looming threat of the swipe fee battle remains
Those innovations are critical for digital wallets; otherwise, they risk losing their customer relationships
Banking trade groups worry the CFPB may be underestimating the time and expense required to overhaul systems designed to share 50 million consumers’ data safely.
Hubspot’s recent marketing report reveals key trends in how marketers use AI—and what they’re afraid of.
Mint users still don’t feel a connection with its successor, Credit Karma. A competitor hopes to become their new personal finance management home.
It expects growth will recover in H2 24, but it’s in a more precarious situation than other issuers.
Its declining delinquency rates along with its progress to resolve legal disputes puts Discover in a stronger position ahead of the merger
The tie-up helps Cash App expand its merchant acceptance network, but it faces an uphill battle to gain traction in the competitive space
Another study confirms what our benchmark found—U.S. Bank’s mobile app scores markedly better than its competitors’.