Financial Services

Hubspot’s recent marketing report reveals key trends in how marketers use AI—and what they’re afraid of.

Mint users still don’t feel a connection with its successor, Credit Karma. A competitor hopes to become their new personal finance management home.

It expects growth will recover in H2 24, but it’s in a more precarious situation than other issuers.

Its declining delinquency rates along with its progress to resolve legal disputes puts Discover in a stronger position ahead of the merger

The tie-up helps Cash App expand its merchant acceptance network, but it faces an uphill battle to gain traction in the competitive space

Another study confirms what our benchmark found—U.S. Bank’s mobile app scores markedly better than its competitors’.

Today’s podcast episode of The Banking & Payments Show examines if the financial services sector should leverage social media influencers. In ‘Story by Numbers,’ we discuss how the majority of users have seen someone reviewing or recommending financial products on social platforms and what this means. In ‘For Argument’s Sake,’ we argue nicely about whether the risks of using finfluencers outweigh the rewards. Listen to the conversation as host, Rob Rubin, welcomes analysts Jasmine Enberg and Lauren Ashcraft to the podcast.

Credit tightening is partly responsible for this improvement, but delinquencies are still well above pre-pandemic levels

It’s pushing card-linked installment offerings after banning its credit cards from third-party BNPL plans