A Bankrate survey found it’s the main reason why US consumers don’t switch their accounts to another bank. Regulatory action could help, but marketing and product differentiation remain critical.
Indian neobank plans investing, lending launches: Jupiter will spend its $86M raise on broadening its product suite, potentially laying the foundation for a super app.
Interest has revived on the business-customer side, supported by the rise of stablecoins and pressure to compete with bigger banks. Expanding to consumers could accelerate payments and deposits.
Thirty-six percent of US consumers took on debt this holiday season—but only about half of them had planned to.
A US neobank is offering a simple onramp to crypto that targets Hispanic users. Could it pave the way for using digital assets in cross-border payments?
Latest COVID-19 surge is only a temporary deterrent for people seeking in-person advice for complex needs: Several US banking players are closing branches due to staff shortages or or downsizing to drive-through service. But these are only short-term disruptions to ongoing channel usage trends.
FDIC will likely be tougher on bank mergers after Trump-era chairman departs: Jelena McWilliams’s decision to leave on February 4, 2022 follows a clash with Democratic board members over publication of a public-input document covering mergers.
Fintechs scramble to get ahead of the trends that will shape 2022: Industry players focused on meeting heightened consumer expectations will help turn 2022 into another record-breaking year for fintechs.
Our take on what BNPL, cryptos, super apps, and global digital expansion will look like in 2022—and what that means for key stakeholders.
Shake-ups in the new year will include hyper-personalization, tech companies venturing further into embedded finance, and the prospect of super apps in Western countries.
2021 was a year of digital milestones for BofA: The US banking giant set records with its H1 patent haul and pleased its customers with new features as its heavy investment in tech whittled away digital-first neobanks’ differentiation.
Cryptocurrency stats to quote at parties: The crypto’s popularity means it’s cocktail hour topic No. 1 for anyone who says their job is writing about financial services. Here are some of the numbers we use to amaze our friends.
High-profile acquisitions and partnerships shook up the space as competition intensified.