BBVA’s hackathon is a low-cost exploration of new solutions: The hackathon in Mexico will feature teams working on challenges to win prizes—a fast, cheap way for the bank to generate innovative ideas.
A child-centric PFM app could help NatWest influence a younger generation’s financial lives—and its unique value-add could reduce defection to proliferating switching incentives.
Getsafe will use the fresh capital to expand across Europe but faces competition from fellow insurtechs also plotting expansion.
BofA’s VR branch staff training continues trend toward better customer service: VR customer interaction training will be available at all branches by YE 2022—another example of a major US bank enhancing in-person support for consumers who use branches for complex services.
Phone outage cuts trio of big banks’ customer service: A Verizon toll-free number outage affected Wells Fargo, Capital One, and TD Bank on Wednesday. App-based alternatives could reduce US customers’ reliance on call centers and mitigate the risk of future outages.
Sure raised $100M to help financial institutions and fintechs bolster their offerings with insurance products, and there are two reasons we think it will pick up steam.
In an exclusive Q&A with Insider Intelligence, Sathish Muthukrishnan talks about the human factor intertwined with the technology play of a digital-only bank.
Teen neobank’s grassroots marketing approach primes it for growth: Copper has brought in $13.3M in seed funding—and its strategy to prioritize word of mouth and relationships gives it a shiny future.
BofA, BMO wage boosts could improve recruitment and retention: US minimum-wage increases at both banks will lift hourly pay in October, helping them attract and retain workers in a tight job market.
After a year of strong premium growth, Ladder will seek licensing in more US states to underwrite policies without carrier partners.
Customer and security features in Microsoft’s cloud for banks will add to its appeal: The tech giant’s financial services cloud is about to launch officially—and its features may speed up new cloud partnerships with banks.
BofA’s deeper integration of fast-growing digital tools could yield more cross-sales: Tighter links between its Erica virtual assistant and the Life Plan financial management tool could prompt more frequent use and greater engagement with Life Plan.