Insurtechs that rely heavily on AI have been struggling to stay afloat—let alone disrupt the insurance model—when they lack the data to build better models.
Nordstrom, Fiserv, and Insider Intelligence discussed the shift and how payment providers and retailers should think about it
These innovative features may set a new norm in the digital wallet space
Gift card spend will be strong this holiday season, per Blackhawk Network estimates, and Gen Z is leading this growth, reshaping the industry
Large Canadian banks saw a decline in customer satisfaction from 2022, with midsize banks performing better in a few key areas.
Demand for co-brands is on the rise, shifting card stakeholder dynamics
Innovations like open-banking powered payments and FedNow are creating alternatives to cards, without the interchange. Panelists lay out what that means for issuers
They include connected wallets, a consumer employee card, a responsible AI exchange, and more. We look at why they have the potential to disrupt the system
The CFPB's proposed Personal Financial Data Rights rule accelerates progress toward open banking in the US, changing the game for customer retention.
We got an early look at the platform and exclusive access to Money20/20 executives to discuss this rollout and how it can transform fintech funding
We dive into how Mastercard and other payment providers are thinking about the technology and what it holds for the future
Just a third of adults in Canada will use mobile peer-to-peer (P2P) payments this year, and adoption will barely grow through 2027. Mobile banking apps and digital wallets must rethink their strategies to capture P2P users—making the most of a population that doesn’t yet have strong P2P brand loyalty.
Despite a profitable quarter, CEOs of the biggest US banks still sound guarded: Lowering investors’ expectations is part of their job, yes—but they’re calling attention to the places where their smaller competitors may be hurting.
This can improve the user experience for Apple Pay but may reduce customer loyalty to the Discover app