Beyond static billboards: Though traditional outdoor signs still account for the majority of spending on out-of-home ads, digital formats are making gains.
Bank of America’s Erica reached 1B customer interactions, helped by offering both human and digital assistance.
A survey revealed that nearly 40% of FIs weren’t aware of the October 31 deadline for an implementation plan for the new rules.
Tech workers still have the upper hand: Big Tech spars with banks over workers and late-stage startups are in hiring mode, while a skilled-labor shortage means techies can be selective.
Auto insurance doesn't love advertising anymore: Insurance's biggest spenders have tightened their budgets due to economic troubles and a crisis of faith.
JPMorgan, Citi, Wells Fargo, and Bank of America reported double-digit card spending growth but are wary of economic conditions.
Personal banking revenues were strong and loan delinquencies remain low, but banks are stockpiling cash for expected loan losses. Investment banking was battered by slow merger and financing activities.
Apple and Goldman Sachs teamed for the new high-yield savings feature.
The app learns about customers through a personality test and delivers recommendations based on the results.
Citizens will be able to take out loans up to $30,000. The bank plans to offer even more services at post office locations soon.
In what looks to be the final days for the telecom-owned bank, there’s hope that an incumbent bank may step in.