Both companies introduced customer-facing solutions and merchant tools and expanded partnerships to make their products more attractive as economic tailwinds die down and competition heats up.
Brex may get loyal customers from its jump into venture debt: The neobank is offering debt to businesses in growth sectors—and the product, designed to reduce reliance on equity funding, could produce loyal business customers and cross-selling opportunities.
Revised rule guidelines mean online merchants and payment gateways won’t be allowed to save card details, limiting the ability to market products to consumers and potentially adding friction for customers—but it could benefit UPI and mobile wallets.
Moven, Q2 platforms land their first small-bank clients: The banking technology vendors’ financial wellness platform will help Citizens Bank of Edmond and b1BANK deploy personalized digital solutions to their customers—and keep up with larger banks.
Small business-focused insurtech Pie edged closer to its full-stack goal, and its rapid user growth underlines its competitive threat to incumbents
US small businesses’ satisfaction fell annually for the second year in a row. Businesses said they feel neglected by their insurers, highlighting the need for more proactive and tailored communication.
Now that it has received a limited license, the upstart plans a region-first approach with dedicated local staff—positioning itself to take over from established players that have cut back their footprints.
Till introduced four new features that help tenants pay their rent with more ease and rewards them for on-time payments so landlords can get paid faster with fewer missed payments—making Till’s platform more useful.
Americans in happy—but open—relationship with their banks: A survey found that most Americans feel their banks offer enough for their routine needs. But many say they also use outside financial and budgeting apps. Banks could prevent clients from straying by adding more app features.
Mobile usage at RBC is rising faster than its user base: The Canadian banking giant reported that mobile sessions in its fiscal Q3 grew by 26%, much faster than the 10% increase in active users. Engagement is fast overtaking customer acquisition as banks’ next big metric.
Insured losses and the economic fallout from July’s flood damage highlights how incumbents must tap into insurtech solutions to close the flood insurance coverage gap