Financial Services

The strong rewards proposition can grow PayPal’s debit volume, but the cost could hurt the company in the end

The innovative cross-sell play can tie customers closer to the brand, but the card faces steep competition

Non-traditional retail spots with smaller and simpler transactions where time is of the essence can help the tech take off

The payments network is trying to grow in the market, but UPI’s popularity will prove difficult to overcome

Mass affluent consumers are a large demographic for banks to capture and monetize.

US consumers ‘double lives’ reflect ongoing struggles with money management: The financial anxieties explored in an innovative 2018 report sound awfully familiar—and still present a big untapped opportunity for banks.

But seriously … Flat Earth Credit Union would win our business: As a marketing channel credit union’s website is even more foundational than physical branches. This fictional satire checks all of the boxes.

NPS keeps losing traction as the primary metric for customer experience: Even its originator, Bain, seems to be wondering whether the Net Promoter Score has outlived its usefulness.

Affirm Card once again propelled the fintech’s growth. Affirm predicts rate cuts will give it an added boost

The one-click checkout experience is setting itself up for growth thanks to big-name partnerships like this one

California lemon law overhaul seeks to slow flood of lawsuits: Specialist law firms helped drive a 52% year over year increase in litigation over defective vehicles.

A green life insurance policy isn’t so farfetched: Carbon footprinting scores and policies with underlying green investments may be in the vanguard of product development.

The fraud prevention company could bolster Visa’s push into value-added services

Improvements in profitability sets up the company for a strong public offering, which is expected next year