Financial Services

Integrating credit cards with the UPI will be a game changer for card volume in India

The definitive guide to finfluencers: The quieter summer news cycle gave us time to do a deep dive into how and why “finfluencers” came into the world, what’s the secret behind their appeal to the TikTok generation, why investment advisors kind of hate them—and what financial services marketing teams can learn from them.

Total payment volume grew 11% YoY in the second quarter since restructuring, despite declines in active accounts

This highlights the popularity of the credit card’s investment feature and should continue to bring in more cardholders

Making sense of a Kansas community lender’s collapse: It’s the fifth bank to fold this year. Smaller banks are showing other signs of stress amid changing interest rates and lingering financial system instability.

Fed loan officer survey shows US banks are tightening lending standards: They’re becoming more risk-averse due to concerns about deposit outflows, regulatory risks, and rising operational costs.

It will integrate Kosma into its main brand as it loses interest in open banking

US expansion will help the company bring in more volume and capitalize on growing demand for digital remittances

Generative AI is prying open tech budgets: AI can augment existing roles in marketing and customer service, enhancing their efficiency—but retaining human oversight remains critical in such a highly regulated industry.

BNPL valuations have been slashed across the board, setting the stage for consolidation within the industry

Their partnership on Apple Card will likely soon be over, as Goldman doesn’t see near-term profitability in it

Greenwood and The Gathering Spot settle their differences: Publicity around the founders’ dispute highlights the higher standards that customers hold their affinity banks to.

Crypto takes a step toward regulatory clarity: Two bipartisan bills, Fit21 and the Blockchain Regulatory Certainty Act, have passed votes in Congress. But is that enough to regain public trust?

US banks are staring down tough competition and squeezed margins as they enter the back half of 2023. In response, they’ll revamp their marketing strategies to win key customer segments and preserve their bottom lines.

Struggling PacWest sold to Banc of California in rescue deal: The merger of regional rivals reflects the revival of banking M&A as smaller lenders seek greater scale and strength.

The Farage debacle is really about customer relationships: Navigating political risks isn’t easy, but improving communications about account closures ought to be on every bank’s to-do list.