Mastercard AI solution helps nine UK banks predict and prevent scams: With FedNow due any day, combating fraud in real-time payments has taken on a new urgency.
Student loan payment resumption could shock unprepared borrowers: But it’s an opportunity for financial institutions to do some proactive outreach and strengthen their customer relationships.
Automated translation is only the beginning: We look at how financial institutions are catering to the growing Hispanic US population and advancing financial inclusion.
Consumer banking behaviors are shifting—and not always in banks’ favor.
The real-time payments system could create a loss of interchange revenue and other challenges—but that’s not stopping them from signing up for it
Data Connect for Marketing helps merchants use first-party data to make more targeted and successful marketing campaigns
After a rough 2022, Worldpay’s valuation took a hit and will need to find ways to reinvigorate growth
Population size matters: Indian firms dominated a social media ranking of retail banks conducting the bulk of their marketing activities in English—but two Canadian banks and Chase also slipped into the top 10.
Why big banks are losing market share with younger generations: A report finds fintechs and neobanks have captured 47% of all new checking accounts opened in 2023, and that Gen Zers increasingly see them as their primary accounts.
UK gov’t seeks to bolster rules around banking subsidiaries: The timely rescue of Silicon Valley Bank’s UK subsidiary by HSBC couldn’t have been engineered if it had been a branch instead.
As Goldman Sachs pulls away from consumer banking, it may offload Apple Card to Amex—with potential knock-on effects for Apple Pay Later
The tool will help brands offer an enhanced customer experience online and may lead to higher conversion rates
The platform launched in New Zealand as it tries to reach 10 million users across Asia by the end of 2025
Flipkart partners with Axis Bank to offer personal loans: An embedded finance strategy will help it stave off competition from Amazon and other emerging rivals in India’s booming ecommerce market.
Though it generally makes managing finances easier, some customers need to maintain full control over their accounts.
In the US and abroad, more banks are scaling back on sustainability—much to the detriment of their future.
Instead of crumbling under a US student loan repayment pause, SoFi shifted its gears to banking. Now it’s about to become profitable.
Major US banks again passed the Fed’s annual stress tests with flying colors. But that doesn’t mean much in the face of bank failures and capital requirement hikes.
Banks that view spending on digital capabilities as an opportunity rather than a cost can drive profitability through customer satisfaction.
Women are noticeably missing from boards at UK startups. But creating more opportunities for women investors could change that.