Amazon’s cost-cutting initiatives are beginning to pay off: The company’s North America business returned to profitability in Q2, buoyed by advertising and improvements in fulfillment.
Seven in 10 shoppers expect a simple returns policy: The share of consumers who check a retailers’ return policy before purchase jumped nine percentage points in the past year.
PayU retained its Indian operations and will hone in on the market
It will integrate Kosma into its main brand as it loses interest in open banking
US expansion will help the company bring in more volume and capitalize on growing demand for digital remittances
Pinterest demonstrates resilience: With revenues up 6% YoY and promising partnerships in the pipeline, the company looks poised for a brighter future.
On today's episode, in our "Retail Me This, Retail Me That" segment, we discuss what TikTok's flywheel looks like, its latest efforts to build out its own shopping platform, and what the social network has that Meta doesn't. Then, for "Pop-Up Rankings," we rank our top four existing TikTok copycat apps. Join our analyst Sara Lebow as she hosts analysts Sky Canaves and Jasmine Enberg.
Even the most frequent digital grocery buyers (defined as those who make more than one online purchase per month) purchase groceries both in stores and online. But they are more likely to purchase perishables online and forgo buying certain categories in stores.
Amazon is giving its grocery business a much needed refresh: The retailer is opening up delivery to non-Prime members, revamping Fresh stores, and streamlining the online ordering process.
Yum Brands benefits as cost-conscious customers trade down: The QSR chain’s Q3 comp sales beat expectations thanks to strong demand for KFC.
DoorDash recorded record revenues, total orders in Q2 as consumers stick with food delivery: The platform gained market share across the restaurant, grocery, and convenience categories.
Retailers’ bad site search experiences push shoppers away: Sixty-two percent of online shoppers leave an ecommerce site if they can’t quickly find what they’re looking for.
Smartphones will continue to gain ground as digital sales shift away from computers and tablets. In 2027, mcommerce (sales made on smartphones, tablets, and other mobile devices) will near the tipping point of half of ecommerce sales.
Strong mobility and food delivery demand helped power Uber to its first operating profit: The platform saw an increase in both users and order frequency.
Walmart expands in-store retail media opportunities: The big-box retailer is giving advertisers more opportunities to reach physical shoppers with digital screens, audio ads, and sampling.
This year, less than 20% of US adults across all age demographics will purchase a product as planned if they are met with dynamic pricing of products in-store or online, per CivicScience.
BNPL valuations have been slashed across the board, setting the stage for consolidation within the industry
Their partnership on Apple Card will likely soon be over, as Goldman doesn’t see near-term profitability in it
It faces fierce competition from Toast, Square, and other major providers
Retail media is outpacing non-retail media in growth in US search ad spend. As performance-driven advertisers push closer to the point of sale, companies like Amazon benefit. Here’s what’s behind retail media’s search success.