Retail & Ecommerce

Walmart looks to improve its online shopping experience: The retail giant cut down clutter on its revamped website and app to entice shoppers to browse and buy.

The payments firm responded to some short-seller allegations. But its failure to address key claims could cause future problems.

A branded wallet might help Synchrony contend with potential disintermediation. But it would face strong competition.

Apple’s long-teased buy now, pay later service is finally here, but what can it bring to an already crowded table? Our analysts unpack who may use Apple Pay Later and evaluate five of its prerelease features to see how they stack up to consumer demand.

RH’s earnings miss could signal broader luxury slowdown: The high-end furniture retailer offered a softer 2023 outlook than expected as the luxury housing market cools.

Kohl’s, Michaels, and others launch third-party marketplaces to boost shopper appeal: At the same time, Wish, Zalando, and Amazon are focusing on improving customer satisfaction and reducing returns.

Who wants subscription healthcare? We dive into recent Morning Consult data to see which demographic groups would sign up.

While social commerce is on the rise in the US, livestream commerce has yet to take off. In addition, advances in technology (like ChatGPT) may help jumpstart voice commerce adoption. Here’s what marketers need to know to take advantage of the increase in physical and digital shopping channels.

Diversity in video ads is waning amid wider DEI drop: Some states seek DEI curbs, but consumers are willing to tie their purchases to inclusion.

ChatGPT will transform formulaic tasks like product descriptions and inventory management. As OpenAI makes more integrations available, adoption will become increasingly common. Here’s how major retailers are already using ChatGPT.

Visa and Mastercard are among the firms vying for cloud-based payments and banking platform Pismo, and Ingenico bought softPOS startup Phos.