Retailers and restaurants struggle to fill positions: Over 36% of companies said hiring has gotten harder over the past year.
Burger King’s turnaround strategy shows early signs of success: But the bankruptcies of two major franchisees underscore the headwinds—inflation, rising operating costs—that could push the company off course.
Chipotle looks to reduce its environmental footprint: The retailer is the latest QSR chain to attempt to burnish its eco-friendly credentials.
More QSRs are revamping their loyalty programs in the face of economic uncertainty: Noodles & Company, El Pollo Loco, and Denny’s are the latest to offer personalized rewards to drive long-term engagement.
McDonald’s set to lay off corporate workers as part of broader restructuring: But the fast-food giant’s business prospects are rosy as global sales and guest counts keep growing.
Panera deepens ties to Amazon with Alexa ordering capabilities: The partnership could grow sales, but at the risk of overwhelming restaurants already swamped with digital orders.
Uber Eats overhauls virtual restaurant practices to improve the customer experience: The platform is cracking down on duplication while giving operators the opportunity to partner with national brands like MrBeast Burger.
Consumers dislike dynamic pricing: But that hasn’t stopped retailers and restaurants from implementing it to grow profits.
Consumers continue to spend big on restaurants, gym memberships: Despite inflationary pressures, shoppers are willing to invest in affordable luxuries and wellness.
Panera Bread becomes the first restaurant chain to adopt Amazon’s contactless payment technology: But cost and privacy concerns could limit the retailer’s ability to scale its checkout solutions.
Chick-fil-A risks angering customers by devaluing loyalty program: While Chick-fil-A will require customers to spend more to qualify for perks, Subway leans into value with its Footlong Pass.
Wing has big ambitions for drone delivery: The Alphabet-owned company aims to handle millions of orders within the next 12 months as it expands how the technology is used.
The labor market is extremely challenging for retailers and restaurants: Quit rates are on the rise, which is making it difficult for companies seeking to improve the customer experience.
Federal judge orders Starbucks to stop union-busting tactics: But the company may not capitulate so easily, even as uneasiness grows among corporate employees.
Consumers have shifted more their spending to dining out: But while restaurant industry sales are expected to rise 6.4% this year, the industry faces several challenges.
Price increases hurt Domino’s Pizza delivery sales volume: However, it also helped the pizza chain improve its profit margins.