McDonald’s and Chipotle see sales, visits soar as consumers search for value: Both companies credited digital initiatives with helping boost customer engagement and loyalty.
Subway’s sale could be finalized by May: The company reported strong same-store sales growth as it courts offers from a large pool of interested buyers.
Delivery isn’t as essential as it was early in the pandemic: That’s creating a challenging environment for pandemic-era winners such as Deliveroo and Getir.
Retailers struggle to find a balance between growth and sustainability: Efforts to reduce environmental footprints often run counter to the desire to grow sales.
Just Eat Takeaway touts higher profits even as order volumes decline: North American orders fell by 17% YoY in Q1, further complicating the company’s efforts to offload Grubhub.
Retailers and restaurants struggle to fill positions: Over 36% of companies said hiring has gotten harder over the past year.
Burger King’s turnaround strategy shows early signs of success: But the bankruptcies of two major franchisees underscore the headwinds—inflation, rising operating costs—that could push the company off course.
Chipotle looks to reduce its environmental footprint: The retailer is the latest QSR chain to attempt to burnish its eco-friendly credentials.
More QSRs are revamping their loyalty programs in the face of economic uncertainty: Noodles & Company, El Pollo Loco, and Denny’s are the latest to offer personalized rewards to drive long-term engagement.
McDonald’s set to lay off corporate workers as part of broader restructuring: But the fast-food giant’s business prospects are rosy as global sales and guest counts keep growing.
Panera deepens ties to Amazon with Alexa ordering capabilities: The partnership could grow sales, but at the risk of overwhelming restaurants already swamped with digital orders.
Uber Eats overhauls virtual restaurant practices to improve the customer experience: The platform is cracking down on duplication while giving operators the opportunity to partner with national brands like MrBeast Burger.
Consumers dislike dynamic pricing: But that hasn’t stopped retailers and restaurants from implementing it to grow profits.
Consumers continue to spend big on restaurants, gym memberships: Despite inflationary pressures, shoppers are willing to invest in affordable luxuries and wellness.
Panera Bread becomes the first restaurant chain to adopt Amazon’s contactless payment technology: But cost and privacy concerns could limit the retailer’s ability to scale its checkout solutions.
Chick-fil-A risks angering customers by devaluing loyalty program: While Chick-fil-A will require customers to spend more to qualify for perks, Subway leans into value with its Footlong Pass.
Wing has big ambitions for drone delivery: The Alphabet-owned company aims to handle millions of orders within the next 12 months as it expands how the technology is used.