Financial Services

Customers want more transparency in banks’ lending decision-making processes and more control over the data that factors into them.

Offering both cards will help J. Crew transition eligible cardholders and tap new revenue streams

The proposal would end the Apple Card partnership in the next 12 to 15 months. We expect many issuers will put their hats in the ring to take it over

International travelers prefer using cash, but foreign currency headaches are pushing them to credit cards and digital wallets

Symphony to use Google Vertex AI for voice analysis: Voice-to-text AI is booming but accuracy is still a limitation. Generative AI could help firms meet strict regulatory requirements.

This Banking & Payments Show episode explores new cash-back credit card features and their appeal. We discuss a CNBC article on merchant rewards, highlight a feature 58% of consumers find extremely valuable, and debate the merits of these features versus more cash-back rewards.

We capture how payment providers are innovating to meet new preferences and capture this vital volume in four trends