Financial Services

In a regulatory-wary environment, Synapses are firing: A defecting client led to layoff of 40% of the banking as a service platform provider’s employees. We unpack why BaaS is looking less and less like easy money for banks.

Launching 13 products can help Klarna capture more consumers as holiday shopping picks up steam

The feature can boost customer engagement with the wallet and help it better compete against Apple Pay and Google Pay, which already have similar functionality

This can help Amex compete against Visa and Mastercard in the country and capitalize on the market’s growing credit card volume

Metro Bank’s plight causes flashbacks to US regional bank failures: The UK bank’s plummeting stock price may also raise questions in the minds of investors and depositors about the health of its fellow UK challenger banks.

Assistive tech helps banks tap into the large, growing market of disabled customers and avoid monetary and reputational risks.

Credit losses are climbing, credit conditions are tightening, and consumer sentiment is on the decline

Past “anti-steering” lawsuits have had mixed success, but it could put a dent in the PayPal brand

Whether a virtual assistant gets a human name or a less personal descriptive label, it’s still promoting the financial institution’s image and branding.