Retail & Ecommerce

Intuit and Mailchimp team up to help small and medium-sized businesses: The two combined will provide ecommerce, marketing, customer management, and financial services for those merchants.

Kroger and Instacart partner to stand out in the crowded grocery delivery market: Their 30-minute delivery service can help distinguish them from digital grocers like Walmart and Amazon, and from intermediaries like Uber and DoorDash.

Shopify lets merchants go worldwide: A new global commerce hub and a recent investment in marketing tools hint at Shopify’s future.

Among US adults, cryptocurrency owners and non-owners alike are most interested in using the digital assets to enhance the privacy or security of their online purchases.

The Epic v. Apple ruling dings both companies, and the fight isn’t over: Apple has to loosen payment restrictions while Epic has to pay a fine, but Fortnite won’t return to the App Store yet.

Salesforce report shows how small and medium-sized businesses have survived the pandemic: An increasing reliance on ecommerce and the benefits of community and government support is just one of many takeaways.

The government is pushing for a sharper divide between Alipay and Ant Group’s loan business by making the latter spin off the division—which includes short-term loan product Jiebei and virtual credit card Huabei—into a standalone app.

Amazon operates close to 600 physical stores in the US, the majority of which are locations of grocer Whole Foods Market, which Amazon acquired in 2017.

Walmart Inc. will outsell Amazon in the US digital grocery market this year, generating $35.38 billion in sales over the ecommerce giant’s $29.12 billion.

On today's episode, we discuss how much grocery shopping is being done online, where, and what's next for the space. We then talk about whether social media works better at convincing folks to buy things than email or text message, whether Urban Outfitters' new secondhand goods app can compete, and if virtual try-on technology will become the norm. Tune in to the discussion with eMarketer director of forecasting at Insider Intelligence Cindy Liu.

Quip’s $100 million raise says a lot about D2C's future: The channel is a powerful method to build a brand, but sustainable growth involves the use of retailers and other channels.

Millions of e-cigarette and vaping products go up in smoke: While Juul has been left on the market (for now), the FDA's decision could signal the end of a once red-hot consumer trend.

The retail industry is struggling with personalization: A Talkdesk study revealed less than 1 in 3 retailers are using AI tools, but 55% plan to increase investment in this area.