Auto and parts and food and beverage will be the fastest-growing ecommerce categories; both will see double-digit growth but from a relatively small base.
Alcohol ecommerce sales are growing, but shoppers are fickle: Instacart is the top alcohol ecommerce retailer for now, but lack of customer loyalty makes its position tenuous.
DC’s attorney general puts Grubhub’s practices under the microscope: He filed a suit that accuses the company of charging hidden fees and using deceptive marketing tactics during the pandemic.
New challenges for Russia’s tech émigrés: Big Tech closed its offices, and thousands in the industry have fled. Financial isolation and anti-Russian sentiment could impede their attempts to restart businesses.
H&M is turning its website into a fashion marketplace: The fast-fashion retailer wants to compete with Asos and Amazon to become a go-to destination for shoppers.
Chinese authorities are reportedly considering roping WeChat Pay into the spin-off, which may further complicate regulatory matters for Tencent.
In a study of select countries, adults favored in-store over online shopping everywhere except China. There, 54% would rather shop digitally and only 16% preferred physical stores, while the rest had no opinion.
Digital-native retailers struggle to turn a profit: Rockets of Awesome and Warby Parker demonstrate the challenges upstarts face when they attempt to pivot from fast-paced growth to profitability.
Retailers take last-mile fulfillment into their own hands: Companies like Costco and Amazon are building their own logistics networks, to the detriment of FedEx and UPS.
The issuer plans to attract more SMEs and younger consumers while upping its tech capabilities ahead of a credit card inflection point.
Consumer trust in eco-friendly claims is wavering: That’s driving large retailers such as Amazon, Target, and Starbucks to find new ways to demonstrate the effectiveness of their efforts.
As another ship runs aground, retailers rethink their inventory strategies: A year after the Ever Given clogged the Suez Canal, the Ever Forward’s predicament shows the global supply chain is as vulnerable as ever.
Walgreens and other major brands joined Mastercard Installments, further sharpening Mastercard’s edge in the BNPL space.
Why Williams-Sonoma is on track to close 25% of its stores: With higher operating margins online, the retailer rethinks the role of stores as it seeks to shift consumers’ spending online.