Etsy risks alienating sellers with fee increases: As ecommerce growth slows, the online marketplace tries to maximize revenues in the most cost-effective way possible.
Instacart continues to diversify as competition grows: The platform’s partnership with Lowe’s allows both companies to provide greater value to consumers and catch up with rivals.
Large brands shift their focus to direct sales: Meanwhile, many digital-native retailers are turning to wholesale as they look for cost-effective ways to attract new customers.
Brands look to better serve minority audiences: The growing buying power of US Hispanic, Black, and other communities of color means diversity can be good for business.
The most relevant brands don’t necessarily skirt controversy: Peloton and Spotify rank second and third in Prophet’s annual study, with Apple keeping the top spot.
Alibaba’s stranglehold on ecommerce in China is loosening: The company’s earnings disappointed amid weakening consumer demand, robust performances from rivals, and more scrutiny from Beijing.
Customers can save their payment details to enable faster ordering across the Olo Pay network.
Insider Intelligence spoke with Dorian Morris, founder and CEO of Undefined, a wellness brand focused on providing consumers with plant-based and affordable beauty products.
After more than doubling in 2020, US click-and-collect sales growth slowed to 9.7% in 2021, totaling $80.28 billion in sales.
Retailers are developing ad businesses as an easy revenue generator: Michaels is the latest retailer to partner with an ad tech firm to monetize search.
Afterpay’s deal with EyeBuyDirect and Sezzle’s tie-up with WellNow Urgent Care reflect BNPL’s push to diversify beyond retail.
Consumers turn to online marketplaces for convenience: While marketplace adoption jumped significantly in 2020, growth stalled last year.
Target brings the in-store experience to shoppers’ cars: Allowing customers to return items and order Starbucks through Drive Up will lead more people to use the service.