WhatsApp takes on business discovery: The new in-app directory is its latest feature pushing to make ecommerce central to the platform. But privacy concerns still loom large in the background.
The partnership lets JPMorgan increase revenues and processing volume through Alibaba’s vast business—helping the bank further build out its wholesale payments unit.
Televised football’s recovery calms broadcasters’ nerves: Viewership was up significantly compared with last year and even broke a record, providing hope for this fall’s TV lineup.
The BNPL provider will let merchants accept Bitcoin payments and plans to launch a crypto trading feature—which may help it stand out as other BNPL providers opt for more traditional feature enhancements.
Amazon addresses labor shortages with wage increases and partnerships: Amazon is raising its minimum wage for Canadian workers and teaming up with Deliveroo overseas to attract workers in the pandemic-induced tight labor market.
eMarketer
On today's episode, we discuss what the direct-to-consumer (D2C) playbook 2.0 contains, which D2C players are the ones to watch, and which spaces are ripe for D2C disruption. We then talk about what people currently expect from a loyalty program, how much context really matters, and how to avoid treating customers like data points. Tune in to the discussion with eMarketer principal analyst at Insider Intelligence Jeremy Goldman.
Shopify lets merchants go worldwide: A new global commerce hub and a recent investment in marketing tools hint at Shopify’s future.
Intuit and Mailchimp team up to help small and medium-sized businesses: The two combined will provide ecommerce, marketing, customer management, and financial services for those merchants.