Roblox’s ad struggles show the metaverse’s waning importance: Advertisers may choose to stay away from the platform thanks to new rules limiting exposure and restricting content.
Ad spending set to grow on shoulders of retail media: Auto recovery and ad-supported video will also buttress the US advertising market in 2023.
Data’s role in creating a seamless customer experience has never been more important. But adding in a human element can help your data analytics strategies reach their full potential. Thomas shares how Stich Fix is blending data science with client feedback to create a better experience for shoppers.
Amazon will gain the most share in health and personal care.
On today's episode, we're at Shoptalk 2023 discussing why influencers might be the key to unlocking livestream shopping, what folks on the floor are saying about generative AI in retail, and how one company plans to redefine the fulfillment experience. In our new "From the Shop Floor" segment, we bring you the best bits from the most interesting retail events. Join our analyst Sara Lebow as she hosts vice president of content Suzy Davidkhanian and chief content officer Zia Daniell Wigder, live from this year's Shoptalk event.
Insurer Zurich is exploring using ChatGPT to improve modeling and claims. The tech has the potential to strengthen customer service, but not all consumers are sold.
Bard is ‘boring’ for a reason: User feedback for Google’s chatbot has been the polar opposite of Microsoft’s Bing. It’s a symptom of a technical hurdle for an immature technology.
The value of Deutsche Bank shares plummeted on Friday as the price of its credit default swaps spiked. Meanwhile, the news of a probe left UBS and Credit Suisse shares struggling.
It partnered with OpenAI on a ChatGPT plugin to offer users personalized shopping recommendations.
Banks will need to manage their net interest margins. One tactic is to reduce rates for savings accounts. Or maybe banks can win more of these new customers’ business instead.
The Big Six are (almost) failing up: Depositors are getting the message that the former Dark Lords of the financial crisis are your savior—when they’re backed by the government.
Insurance joins the long list of industries slashing ad budgets: Insurers are among TV’s most recognizable brands, but industry problems have forced them to back down.
Walmart is the latest retailer to cut jobs: But the layoffs are less a sign of economic troubles than a reallocation of resources.
Twitter is replacing legacy blue checkmarks with paid Twitter Blue verification: New service offers extra features but could discourage influential users unwilling to pay.
ChatGPT’s latest update could turn it into a shopping engine: Instacart, Klarna, and Shopify are experimenting with offering users personalized recommendations.
Bing's ChatGPT integration is boosting its usage, challenging Google in the AI-driven search market: Microsoft shares are up, and the incumbent’s ad revenues could be impacted.