We highlight Teladoc’s platform update and unpack why telehealth firms may scramble to retain consumers as COVID-19 becomes less urgent.
The game of life..insurance: YuLife’s Yuniverse platform gives life insurance a fun twist, but with gamification on the rise, more effort may be required to keep consumers hooked.
On today's episode, we discuss the biggest problem with media, how TikTok is taking on TV, how the newspaper business is getting on, the significance of the iPhone's 15th birthday, why you may buy your next car online, an unpopular opinion about Gen Zers and formal wear, the bestselling video game console of all time, and more. Tune in to the discussion with our analysts Dave Frankland and Evelyn Mitchell and director of reports editing Rahul Chadha.
YouTube gains views on connected TVs: Our look at quarterly digital video trends also shows midterm elections are boosting local TV ad spending.
It’s been eight months since Facebook rebranded to Meta, but as our analyst Jasmine Enberg notes, “there won’t be a magical moment when we all suddenly enter the metaverse.”
AI breakthrough removes language barriers in the metaverse: Meta’s AI model can translate over 200 languages, encompassing billions of future users, but some groups are resisting attempts at language assimilation.
More firms are flirting with a return to the office: Rising interest rates and a tightening job market have companies testing the waters to end remote work.
The ECB plans to converge on a methodology for collecting climate-related data from banks. Other countries are keen to do the same.
On today's episode, we discuss why Net Promoter Score (NPS) usage isn't translating into a better customer experience for many, how to use it effectively, and tactics for dealing with angry customers. "In Other News," we talk about how neobanks can use customer service to stand out from the crowd and the significance of Target adding coffee pickup and returns to its curbside service. Tune in to the discussion with our analyst Patty Soltis.
Walmart protects its bottom line with fuel and transportation surcharges: After a poor Q1, the retailer aims to boost its margins by passing costs onto suppliers.
Revolut is using Stripe’s infrastructure for payment processing in the UK and Europe and to support global expansion.
Pinterest unveils its social commerce ambitions: Its shift from a discovery engine to major commerce player under new CEO Bill Ready has begun.
Insider Intelligence spoke with Katie Spies, founder and CEO at raw dog food brand Maev, about shifting consumer demographics and her mission to create a pet brand for the millennial consumer.