DoorDash is the latest delivery platform to turn to streaming to boost membership sign-ups: The company will offer DashPass subscribers free access to Max’s ad-supported tier in a bid to boost sign-ups and grow sales.
Fast food sales are under pressure as consumers zero in on value: Despite an industry-wide price war, recovery is uncertain as grocers and full-service chains capitalize on price sensitivities.
Uber and DoorDash report double-digit growth as customers prioritize convenience: Order frequency rose in Q2 thanks to both companies’ membership programs and growing selections of merchants.
Starbucks’ North American sales declined over the last two quarters: While the company isn’t satisfied with its results, efforts to win back customers and make coffee shops more efficient are working.
McDonald’s sales fell for the first time since 2020: The company’s overreliance on price hikes led it to lose its “value leadership” positioning. Reestablishing that role is the key to its turnaround.
Grab acquires Chope’s restaurant reservation business in Singapore, Indonesia, and Thailand, providing a blueprint for super apps absorbing flailing services to expand user engagement.
McDonald’s $5 meal deal boosts traffic: The company plans to seize on those gains by extending the offer as it looks to bolster “affordability plans” through the rest of the year.
Consumers’ hunger for restaurant meals continues into 2024: Our Industry KPIs data shows healthy demand for QSRs and fast-casual operators as diners look for deals.
Darden acquires Tex-Mex chain Chuy’s to stay current with Gen Z: The restaurant chain is diversifying its portfolio to keep pace with younger consumers’ palates as casual dining sales fall.
Pret-a-Manger ditches free coffee subscription, to customers’ dismay: The chain will switch to a cheaper model that it says will offer better value to a larger audience.
US, UK consumers’ drinking habits have changed: UK sales of no- and low-alcohol beer soared during the UEFA Euro 2024 as many avoided overindulging during the week.
81% of US consumers dine out at least once a month: But they’re increasingly looking for good value beyond just low prices.
The nation’s largest fast- food chains race to the bottom: Taco Bell and Sonic joined Starbucks, McDonald’s, Burger King, and Wendy’s in rolling out low-cost value meals to attract cost-conscious consumers.
Malls need to evolve: While the pivot toward more restaurants and recreational experiences has been fairly smooth for upscale malls, those beyond the top tier are struggling.
Buying Tock will deal a blow to Chase and puts Capital One’s dining reservation partnership back in play.
Olive Garden parent Darden Restaurants braces for slower growth: The company expects same-store sales to increase by just 1% to 2% in fiscal 2025, as lower-income diners pull back.
McDonald's pulls the plug on automated order-taking: A series of blunders reveals the AI drive-thru tech is still in its early days.
Consumers think twice about buying fast food when prices rise: Traffic has fallen at major QSR chains since California’s 25% minimum wage increase took effect in April.
Starbucks launches breakfast deal to bring in value-minded customers: The coffee company is leaning on a number of ventures—including a new production studio—to restore growth.
More than half of restaurants plan to increase their use of AI over the next year: But the difficulty of getting worker and customer buy-in, as well as the challenge of finding the right solution, could slow adoption.