Nearly half of marketers have increased their AI-related CX spending: Customer service and custom content are two of a few priority investment areas for companies.
Retailers haven’t given up trying to make voice shopping happen: Amazon Prime users can now receive notifications about upcoming discounts and schedule purchases in advance.
Tripadvisor used conversational AI technology for a campaign executed on voice assistants like Alexa and Google Assistant with the goal of maintaining engagement during the pandemic, according to Adam Ochman, global head of marketing at Tripadvisor.
Big data, DevOps, and security are the highest-paying tech specializations: US-based programmers and engineers are earning the most as employers hire tech pros at pre-pandemic levels.
A new set of regulations on AI recommendation algorithms went into effect in China on March 1 in an attempt to introduce unprecedented oversight and inject transparency and accountability into an opaque industry. This is the first case of a major economy enforcing such sweeping rules on the machine, and the world is watching.
Matter rollout delayed because of growing adoption: More smart home manufacturers want in on the industry standard, but could delays stop larger manufacturers from releasing products?
Anything Alexa can do, ElliQ can do better: Companionship AI has the potential to satisfy some human needs, but with a sketchy track record for in-home AI, there are also risks.
No code? No problem for AI: No longer limited to use by programmers, a no-code AI movement opens doors to the technology, potentially upending the tech workforce and beyond.
Future Wi-Fi routers will sense movement: Smarter hotspots could find a niche in healthcare and patient-monitoring applications, but creating standards for different manufacturers’ devices to communicate will be a challenge.
A quantum leap for qubit cooling: The Icebox platform could mean brighter days ahead for quantum computing’s temperature-control limitations and herald a foray of diverse companies to the market.
Ford looks to become more competitive against Tesla: Ford creates a dedicated EV division while maintaining gas-powered cash cows, highlighting the need for massive changes in the automotive industry.
Read the latest stories from Insider Intelligence about artificial intelligence in social media.
On today's episode, we discuss how connected TV (CTV) advertising will scale and how AI is poised to help TV advertisers. Then for "In Other News," we talk about Google curbing cross-app tracking on Android phones and what to expect from the WarnerMedia/Discovery merger. Tune in to the discussion with chief product officer at MNTN Marwan Soghaier and our analyst Paul Verna.
Meta puts AI at the center of the metaverse’s foundation: A glimpse into the company’s 10-year quest to build a VR future around AI reveals they are nowhere near finished and still have a long way to go
China mounts ambitious effort to regulate AI: Initiatives to scrutinize and regulate algorithms could spare Chinese consumers from discriminatory algorithms in the short term but could stagnate innovation in the long term.
2022’s acquisition trend continues with AMD’s $49B merger with Xilinx: Together, the two companies can better compete in the $139B cloud and edge computing market.
UK regulators warn that banks must be able to prove that AI use in loan applications won’t worsen discrimination against minorities.
CFPB is wary of unchecked AI usage in underwriting: Bureau officials have warned about potential abuse of the technology and are previewing a crackdown. Regulatory clarity will help banks to better navigate a growing market.