Financial Services

The potential ban on interchange for the taxes and tips could dampen issuers’ revenues and encourage other states to follow suit

Its latest tools promise faster, more efficient support while keeping human agents available for higher-level problem-solving.

Insurers will lead the financial services pack on digital ad spend in 2024, buoyed by healthy profits. But a looming climate crisis will make their ad spend bonanza short-lived.

In today's episode of The Banking & Payments Show podcast, we will be discussing the potential risks that AI poses to financial institutions. In the 'Headlines' segment, we will examine an article from BBC.com titled "Could AI Trading Bots Transform the World of Investing," which discusses risk-related issues such as AI bots making financial decisions autonomously. In the 'Rankings' segment, we will rank the 5 AI risk categories that financial institutions must address in terms of importance. Join the conversation as host Rob Rubin chats with analysts Jacob Bourne and Grace Broadbent.

We explore how leading financial services companies are using it to improve efficiency and the customer experience.

As younger generations use the P2P app for more of their banking needs, it’s still missing key financial services.

Thousands of users saw $0 balances or couldn’t access accounts. With no clear explanation from BofA, the bank risks losing customers.

B2B ad spending sees a strong rebound: LinkedIn leads, with finance and retail sectors boosting growth.

Its full rollout has been a long time coming. Now, it needs to expand its merchant network before it can really take off

The buy gives Mastercard access to Minna’s relationships across Europe as it pilots a similar subscription service