Financial Services

It stopped indirect auto lending to focus on more profitable products, mirroring an industrywide shift amid higher interest and loan delinquency rates

During a national deposit slowdown, its media strategy leverages the bank’s prominence in Pittsburgh's financial services landscape to increase customers’ confidence. Read online

FCA gives overseas firms final warning about new crypto promotion rules: And it’s getting annoyed that a lot of them are ignoring it, perhaps due to skepticism about enforcement.

Whether consumers prioritize trust, data protection, or convenience depends on their credit scores, underscoring the need for financial institutions to combine these elements and target their marketing efforts.

All year, it’s built out services to create an all-in-one offering for retailers, restaurants, and the beauty sector

They are rising at the fastest rate in 30 years, excluding the Great Financial Crisis. It’s creating a headache for issuers and consumers

The change would make it harder for users to add money to their accounts. The firm is pushing back to save its massive user base

Revolut keeps tripping itself in front of UK regulators: Just as it did last year, the aspiring super-app got an extension for filing its full-year results. Is this any way to win a banking license?

The Senate rolls another one, trying to pass marijuana banking bill: Ten years on, it’s still not clear that US cannabis companies will ever gain easier access to traditional banking services.

BNPL players are reimagining how consumers access lines of credit—while also seeking elusive profits

In-car and biometric payments are both taking off, and Mercedes and Mastercard want to capitalize on these new growth avenues

The digital broker hopes revenues from credit cards can offset its disappointing trading volume and a shrinking user base. It might not work

How can we tell if our Facebook page is helping us make money? Though banks are active on social media, many still wish they could clearly connect their posting activity to actual business results.

Goldman finds a possible buyer for GreenSky: At a price tag less than one-third of what it paid a year and a half ago, it says goodbye to most of its consumer-facing business.

You can’t just blame it on AI: The Consumer Financial Protection Bureau reminded financial institutions that consumers need specific, detailed reasons when they’re denied credit—even if the decision maker is an algorithm.

The revenues help BNPL fintechs like Klarna overcome the low-margin business model and chart an elusive path to profitability

Given the industry’s historic reliance on cash, Square is hoping to become an early mover and grab share of this massive industry

Bank sponsorships shift from sports stadiums to music venues: Gen Zers at outdoor music festivals this past summer were more likely than ever to see bank logos on tents and signboards.

How social media fits into the marketing mix for smaller firms: We look at the ways four community and regional financial institutions are humanizing their brands on social media—turns out everyone’s on Facebook—as well as through other channels.