Financial Services

New regulation can help sustain UK growth but other countries are rapidly making up ground in the race for open banking leadership.

The banking arm of the UK’s biggest supermarket chain could appeal to neobanks and help potential buyers scale quickly.

They’re becoming delinquent on auto loans and credit card payments at a faster rate than older generations, raising questions about what’s normal and what’s troubling.

A handful of incumbent banks are offering 4% or more on savings accounts—but only for consumers who live outside the banks’ branch networks.

The total value of contactless payments made with UK Barclays cards surged nearly 50% YoY thanks to regulatory changes and broader acceptance.

Customer experience makes or breaks trust: A recent survey suggests a poor experience or communication is enough to cause banking customers to lose faith in their financial institution.

Some banks are planning job cuts in areas related to investments. But others are adding and upskilling as the economic outlook strengthens.

Since MPs pointed out incumbents’ failure to pass along higher interest rates to customers, at least 4 neobanks have upped their rates.

Issuers should keep an eye on rising delinquencies and charge-offs to understand how consumers are faring financially.

On today’s episode, we discuss ChatGPT, generative AI, and AI’s role in banking. In our “Headlines” segment, we examine if 2023 is really going to be the year of the chatbot in banking. In “Story by Numbers,” we reconcile two sets of data to find out how valuable chatbots really are and forecast how many people will consider using a bank chatbot this year. And in “For Argument’s Sake,” we debate new ideas that you may not have thought of when it comes to AI in banking and generative AI. Tune in to the conversation between our host Rob Rubin, analyst Eleni Digalaki, and Victor Chatenay, strategy and innovation manager at NatWest.

Budgeting app Money Lover went quiet after learning its APIs could be easily hacked. FIs must take steps to ensure they’re not next.

It’s weighing the sale of its universal banking business, just as banks turn their focus to core banking cloud migration.

Regulation will spur growth in the ESG fintech market: The increasing difficulty of staying in compliance could expand the opportunity from $21B today to $160B in the next five years.

Highlighting benefits to regional and community banks can help shore up relationships as fraud concerns mount.