Financial Services

Digital bank One Zero’s generative AI-driven chatbot has the potential to free up bankers’ time, letting them cater to a broader spectrum of customers.

Gen Z and millennial UK consumers prefer digital solutions and are willing to trade their financial data for better banking tools.

Unexplained transfer delays are causing some Apple loyalists to question if Big Tech should have their savings.

The card network launched an account owner verification tool in Europe and partnered with Algoan to boost financial inclusion

The agency issued a consumer advisory about storing money in P2P’s potentially uninsured accounts

It integrated its payment services with travelplanbooker.com’s travel agency platform

As the mobile wallet ecosystem matures, US proximity mobile payment engagement gains are lapping user growth.

Republican lawmakers’ draft crypto bill could improve digital assets’ battered reputation, but legislation remains some way off.

Valuations have plummeted due to lower office occupancy rates and changes in how people shop.

Banks that win customers through high savings rates or acquisitions still need to put in work to earn customer trust and loyalty.

It’s cross-selling rather than bulking its user base, investing in promising regions, and conducting research to build better products.

The card network is hoping rewards will be enough to finally make inroads in the debit card industry

It added a parking feature to its payments platform, Mercedes pay

The main factor holding back mobile wallet bill pay growth is security concerns

We round up how some large financial institutions are currently testing AI for front- and back-office functions.