Retail & Ecommerce

Amex can capture a lot of volume and attract new users during the holiday season

Partnering with such a popular digital wallet helps Visa capitalize on remittance digitization

The tie-up helps Afterpay catch up with Klarna’s AI initiatives while expanding its affiliate marketing revenues

Ecommerce hasn’t overtaken physical stores: An excerpt from our recent report explains how retail stores stack up against digital channels in driving new product discovery and conversions.

In 2024, retail media ad spend will grow 28.6%, coming to just under $60 billion, per our forecast. To reach that potential, retail media networks (RMNs) need to identify what attracts advertisers and set them up for success. Here’s how three consumer packaged goods (CPG) leaders are thinking about retail media.

Zara joins the ranks of sellers on TikTok Shop: UK shoppers can now satisfy their fast-fashion cravings without leaving the social platform.

A record 182 million consumers will shop Black Friday and Cyber Monday sales: That’s due in part to steeper discounts, as retailers try to entice cost-conscious shoppers.

Scaling the debit card is one of Affirm’s main goals as it tries to drive in-store growth and snag interchange revenues

Showing card account info takes away an important touchpoint for banks and puts Apple at the center of the relationship

It can use the tie-up to tap $65 billion in annual payments volume—and use open banking to transform the sector

US retail media ad spend will more than double between 2023 and 2027, reaching a total of $109.40 billion, according to our forecast.

It’s an ideal time for retailers to bolster their store brands: A growing share of consumers are regularly buying private label products.

Gap is beginning to turn its fortunes around: Strong sales at Old Navy boosted the retailer’s Q3 performance, although Athleta and Banana Republic continue to struggle.

Target says shoppers are giving the retailer ‘a big thank you’ for locking merchandise away: But most consumers find the tactic deeply frustrating—and a reason to shift spending online.

Retail’s revolving door slows: Nearly a third of retailers say turnover among hourly workers is down at least 10% year-over-year.

31% of US internet users will shop this Black Friday. The same amount will also shop Cyber Monday, according to Deloitte.

While consumer outlook is more positive than when inflation reached a 40-year high last year, the impact that shoppers face—higher retail prices, interest rate hikes, and depleted savings—may push cautious spending patterns into 2024. The key to having customers coming back in the new year is investing in unique value propositions, according to our analysts.

Shein is on pace to become the top fast-fashion brand in the world this year: The retailer’s revenues soared by over 40% in the period between January and September.

Macy’s Q3 beat expectations, but department stores are under pressure: Shoppers’ search for value and cautious behavior is dragging sales down for the entire sector.