Retail & Ecommerce

A new peak for ad industry employment: 2023 saw the ad industry reach 504,600 jobs—its highest ever figure and a sign that 2022’s troubles are in the rearview.

Consumer spending in 2023 reached $171 billion, a 3% increase YoY. Growth in non-gaming apps and genAI signal shifting dynamics, setting the stage for innovation in 2024.

Walmart looks to deliver a better shopping experience: The retail giant digs deeper into a host of technologies, including generative AI and AR, to position it as a “customer’s concierge.”

Revolving credit spiked in November. Paired with high interest rates and an increase in BNPL debts, consumers may be off to a rocky 2024

The deal would help M&A activity start strong in 2024 after falling to a six-year low in 2023

On today's podcast episode, in our "Retail Me This, Retail Me That" segment, we discuss how the 2023 holiday shopping season really went, whether we've shaken the feeling that we're in a recession, and what this means for the start of this year. Then for "Red-Hot Retail," our analysts give us two spicy predictions about the 2024 holiday season and two about what they would like to see from retailers. Join our analyst Sara Lebow as she hosts director of Briefings Jeremy Goldman and analyst Zak Stambor.

The frozen housing market begins to thaw: That’s good news for furniture, home furnishings, and home improvement retailers.

Wealthy shoppers gave Neiman Marcus’ holiday sales a boost: But overall sales continued to fall as aspirational shoppers cut spending.

TikTok Shop has a moderation problem: Merchants say the platform’s strict violation policy and overly sensitive AI tools are making it harder to sell on the platform.

71% of US adults prefer to take their time while shopping online for clothes and shoes, according to November 2023 Kearney data.

On the first podcast episode of the new year, we discuss what buy now, pay later's (BNPL’s) prospects will look like in 2024. • In our “Story by Numbers” segment, we focus on the outlook for BNPL by looking at growth by generation. • In “Headlines,” we examine data from Adobe Analytics that states BNPL purchases were up 43% on Cyber Monday compared with the previous year, and how the rise of BNPL use over the holidays has increased consumers' debt burden. • In “For Argument’s Sake,” we debate whether BNPL promotes good or bad behavior. Listen to the podcast with host Rob Rubin and our analysts Grace Broadbent and David Morris.

On today's podcast episode, our contestants compete in The Great Behind the Numbers Take Off, 2024 mobile trends edition, where they will try and cook up the most interesting predictions for the coming year. They'll discuss how shoppable media will evolve on mobile devices, where mobile ad dollars are moving to, and why foldable phones are here to stay. Tune in to the discussion with our analysts Peter Newman, Andrew Spink, and Yory Wurmser.

For some, shopping online is functional, enabling consumers to get what they want quickly, without straying from their budget or list. By creating a more engaging ecommerce experience, retailers can make shopping online fun, enticing consumers to browse and buy like they might in-store—and perhaps, increasing their basket.

Rent the Runway is struggling to turn a profit: After posting negative sales growth for two straight quarters, the fashion rental company cut its corporate workforce by 10%.

Starbucks eyes major growth opportunities in India: The company plans to open roughly one new shop in India every three days over the next four years.

Dollar stores and off-price retailers set to once again dominate store openings in 2024: Economic uncertainty continues to fuel expansion opportunities for budget retailers.

PepsiCo and Carrefour trade words as pricing dispute heats up: The CPG company now claims it was the one to stop supplying the grocer after negotiations fell apart.

On today's podcast episode, our contestants compete in The Great Behind the Numbers Take Off, 2024 tech trends edition, where they will try and cook up the most interesting predictions for the coming year. They'll discuss how on-device AI features will boost flagging PC and smartphone sales, what happens when GenAI makes content less trustworthy, and how immersive media will take a qualitative leap. Tune in to the discussion with our analysts Jacob Bourne, Gadjo Sevilla, and Yory Wurmser.

Amazon wants to help shoppers find the perfect fit: The retailer is using AI to deliver personalized size recommendations that it hopes will boost sales while minimizing returns.