Fast Retailing’s store expansion strategy boosts its international profile: The Uniqlo parent’s push into the US and Europe is growing brand awareness and profits.
Updated policies tackle misleading listings to retain buyer confidence as Etsy seeks to protect its handmade brand from an influx of low-quality AI items.
Giving other wallets access to the tech could foster greater competition in mobile payments, but Apple Pay likely won’t lose its lead with consumers
Airlines are flying too much: That led to a glut of airline seats, which hurt Delta’s net income in Q2.
On today's podcast episode, we discuss examples of generative AI (GenAI) in retail, how to convince consumers to engage with it, and what GenAI is not good for. Join our analyst Sara Lebow as she hosts analyst Yory Wurmser and Beth Ann Kaminkow, CEO of the New York office and global chief commerce officer at VML.
In 2024, US consumer spending on online marketplaces will reach $468.33 billion, according to our forecast, with a significant portion of ecommerce sales shifting to these platforms.
Online marketplace sales are steadily outpacing overall ecommerce: Our latest research looks at the consumer behaviors and platforms driving the trend.
AI claims more jobs: The price of AI goes beyond compute costs as Intuit lays off about 10% of its workforce. Layoffs will continue until companies can supplement the cost of AI elsewhere.
Temu is quietly building a substantial seller base in the US: That shift away from its direct-from-China strategy should help insulate it if the government closes the de minimis loophole.
Social media platforms focus on outcomes: Executives cite pressure to deliver for advertisers as Q2 earnings reports approach.
Walmart looks to grow its online grocery lead: The retailer is modernizing its supply chain by opening five automated distribution centers for fresh food, expanding four traditional facilities, and upgrading another.
Kroger leans into value: The grocer is hosting a big sale about a month before a crucial court hearing on its proposed merger with Albertsons.
53% of brands often leverage data and media opportunities with retailers that do not carry their products, according to August 2023 data by Merkle.
Just because consumers are concerned with cost doesn’t mean they aren’t spending. Today’s path to purchase is less linear, influenced by deal-seeking, social media, and payment options. Here are five key stats on how consumer buying behavior is shifting.
Secondhand shopping is still in vogue: Gen Zers and millennials are driving the trend as shoppers search for savings.
The RBI tried incentives to boost adoption, but as they faded away, they weren’t enough to change consumer payment behaviors
The retailer’s decision will only impact a small customer segment, but it signals the end of an era in the retail checkout space
It can help customers avoid double-dipping on debt and attract more volume to its card-linked installment offering
Retailers struggle to eradicate forced labor from their supply chains: A host of companies—from Christian Dior to Milwaukee Tool—face criticism for alleged exploitation of workers.