Retail & Ecommerce

Levi Strauss announces layoffs as forecast disappoints: The company is reducing its workforce amid a major D2C push.

Target opened 12 new large-format stores last year: Those locations feature large back rooms to support the retailer’s same-day fulfillment services.

Temu takes a page from Shein: It plans to open its marketplace to US and European sellers. But it may face the same challenges that have plagued Shein’s similar strategy.

Consumers took to the skies over the holidays: That helped American and Southwest Airlines soar past analysts’ expectations, but domestic demand is expected to moderate this year.

Healthy consumer spending drove better-than-expected GDP growth in 2023: That momentum looks set to continue in 2024, as the strong labor market and easing inflation boost confidence.

Amazon Fresh could get a refresh to conquer the grocery market, Finesse uses AI to reduce fashion waste, and Claire’s leans on content to engage Gen Zalphas. Meanwhile, Macy’s downsizes, e.l.f. Beauty aims to go viral, and Walmart makes strides in media. Here are six retailers that are most likely to makeover, reinvent, go viral, and more, as predicted by our analysts in a recent “Reimagining Retail” podcast episode.

On today's podcast episode, in our "Retail Awards" segment, we discuss the retailers to watch out for in 2024 (superlatives edition). Find out which retailer will win most likely to need a makeover, most likely to reinvent itself, most likely to go viral, and more. Join our analyst Sara Lebow as she hosts analysts Arielle Feger and Zak Stambor.

The firm’s total 2023 net charge-offs were in line with its 2023 outlook, and it expects improvement in the second half of the year

Criminals are taking advantage of P2P apps to steal consumers’ money, creating a need for more safety measures

This can improve conversion rates for online shopping and helps Citi compete against digital wallets like PayPal

TikTok trims workforce as growth slows: Layoffs reflect broader tech sector's pivot towards AI and efficiency.

By offering in-app purchases and bypassing Apple’s fees, the music streaming app leads the charge in dismantling the walled garden. Will other apps follow?

Third-party grocery intermediaries lost share to grocer platforms in 2023, securing 15.2% of US digital grocery sales in Q4, down from 18.3% in Q1, according to December 2023 data from Incisiv and Wynshop.

CPG brands lean into innovation to fight churn: Price hikes by companies like Unilever and Kimberly-Clark drove shoppers to private labels. Now they need to develop new products to win customers back.

eBay cuts 9% of its workforce as sales continue to fall: The retailer is struggling to find its niche as Amazon dominates marketplace sales.

Ecommerce executives are bullish about 2024: That’s driving a significant share to aggressively invest in areas such as marketing, technology, and infrastructure upgrades, per a survey exclusively shared with Insider Intelligence.

JCPenney’s beauty offering could be fueling its turnaround: The stickiness of the lipstick effect is helping lift the company even as more retailers expand their beauty assortments.

On today’s episode of The Banking & Payments Show podcast, we discuss the most important banking trends that we expect to see in 2024. We examine the big headlines from our Banking Trends to Watch in 2024 report, such as risky banking as a service partnerships, the social media players pushing the boundaries of banking, the disruption caused by AI and new developments with digital wallets. In a new segment called "Place Your Bets," using a total of 10 points, we allocate points to different trends to predict their likelihood of coming true. Listen to the conversation with guest host Marcus Johnson and our analysts Tiffani Montez and David Morris.

It may be a new year, but 2023 shopping habits aren’t going anywhere, according to Barbara Connors, vice president of strategy and acceleration at 84.51, a retail data company under The Kroger Co. Customers are still motivated by price and value, still expecting the shopping experience to seamlessly shift between online and offline channels, and still interested in buying private label goods.

Only 3.7% of retail workers belonged to a union last year: That’s down from 4.3% a year earlier, as the labor movement fizzles out.