To improve the shopping journey, 86% of adults worldwide want AI to help with product research or information, according to October 2023 IBM data.
Geopolitics and climate change threaten to upend supply chains: The current turmoil in the Red Sea and drought in the Panama Canal highlight the need to diversify the supply chain.
United, Delta bullish on travel demand: Both airlines are benefiting from robust international travel, although signs of price sensitivity are emerging.
Temu’s most frequent shoppers are baby boomers and Gen X: The retailer’s ad blitz and gamification tactics are proving to be more effective on older consumers.
On today's podcast episode, we discuss why gaming is a digital advertising hotbed, how consumers are embracing shoppable media, and what happens now that the ride-sharing industry has bounced back. Tune in to the discussion with our forecasting writer Ethan Cramer-Flood.
TikTok’s US growth is slowing: That trend correlates with the launch of TikTok Shop, which some feel degraded the app’s experience.
Retail media meets DOOH: Planet Fitness leverages prolonged in-club exposure, ensuring high-impact advertising and pushing boundaries beyond traditional billboards.
The retail giant stands by its practices, but an investigation found it failed to prevent over $1 billion in losses for its financial services customers.
This effort to appease EU regulators could shake up the mobile wallet landscape, but Apple Pay’s dominance shouldn’t waver
It’s testing a virtual card tool that would remove online checkout friction and make transactions more secure
The debt and equity raise highlights the heightened demand for earned wage access amid a shaky economic environment
Social’s share of total media ad spending will grow much more slowly. Between 2017 and 2021, social’s share of overall media ad spending in the US nearly doubled, climbing from 10.5% to 20.0% in just four years. By contrast, its share of US media ad spending will climb less than 2 percentage points through 2027, inching from 20.4% in 2023 to 22.0%.
With the majority of retail sales still taking place offline, marketers are rethinking the in-store experience, attempting to combine the reach of physical retail with the engagement of digital channels via in-store retail media.
Macy’s doesn’t have any plans to go private: The retailer rejected a $5.8 billion takeover bid from two investment firms due to concerns over financing and a “lack of compelling value.”
There’s more than one way to innovate: While Walmart shutters its Store No. 8 idea incubation unit, Target-owned Shipt centralizes its experiments at a new innovation lab.
On today's podcast episode, we discuss what non-AI technology took the spotlight at this year's Consumer Electronics Show (CES), second-tier TV audiences, what streaming will look like in a few years, what its like to shop with a chatbot, how digital grocery will take things up a notch, how big the sun actually is, and more. Tune in to the discussion with our forecasting writer Ethan Cramer-Flood, analyst Bill Fisher, and forecasting analyst Zach Goldner.
AI is taking off in Latin America businesses: An excerpt from our recent deep dive shares how top retailers from the region are implementing artificial intelligence—and in particular genAI—to upgrade their capabilities and CX.
Google can access the UPI’s more than 300 million users by helping travelers make transactions abroad and send remittances with the UPI
Given its user demographics, this could signal worsening underlying stress on consumers