The agency argues Big Tech’s dominance over the mobile payment method limits innovation and competition. But crafting new regulation could take years
Open banking-powered payments can help merchants save money, reduce fraud, and increase conversion rates
In the wake of the disruption, Shift4 Payments offered a bonus for merchants to switch to their POS system
Uber users may soon be able to hire handyman services through the app: The company is reportedly developing a service similar to TaskRabbit and Angi as it searches for growth opportunities.
Recent news of Walmart’s expansion of in-store ads, including audio and product demos, plus The Kroger Co.’s planned roll out of digital ads in the cooler aisle, has intensified the spotlight on the rise of in-store retail media. This fast-emerging segment is perhaps the most critical development in the digitization of the store, retail’s next mega-trend. Physical stores have enormous—and almost completely untapped—potential as the next major media channel, yet US retailers have been remarkably slow to adopt.
Key stat: A majority (73%) of US adults are not at all comfortable with Amazon biometric payments that would allow hand-scan checkout at Whole Foods Market, per CivicScience. That’s 5 percentage points lower than in 2019.
Instacart faces stiff headwinds: While growing its advertising and technology businesses have helped it overcome slowing delivery growth, that strategy may not be sustainable.
Luxury furniture retailer RH isn’t immune to the housing downturn: The company expects challenges to continue into 2024 as high interest rates and limited supply take their tolls on the housing market.
Subway hops aboard the multi-tiered rewards program trend: The MVP Rewards program offers additional incentives for consumers who spend $200 and $400 annually.
Hyundai’s in-vehicle payments system can add more hands-free utility, attract more potential buyers, and bring in payments revenues
Focusing on non-payments use cases is part of Amazon’s larger strategy for the POS system, which is still small in scale
Adding support for its branded cards on Apple Pay is further proof payments providers’ walled gardens are collapsing
Kroger’s sales sag as grocery prices stabilize: That new state of play could drive the grocer to look to high-margin retail media to drive growth.
Zalando scraps customer reviews: While the move frees the platform from having to police fake or misleading reviews, it also deprives shoppers of a valuable source of information.
TikTok Shop copies Temu’s playbook as it looks for rapid growth: But its haste to onboard sellers has created an opening for counterfeiters and other disreputable brands, which could hurt its long-term prospects.
Overstock finds Bed Bath & Beyond has plenty of brand equity: Since rebranding in August, the retailer improved its top-line performance and attracted new customers.
Instacart rolled out several updates to its Instacart Storefront platform: It added AI-powered conversational search and an in-store mode to its omnichannel digital commerce platform.
Retail stores experiment with loss-prevention strategies as thefts take their toll: Walmart, Dollar Tree, and Lowe’s are among the companies leaning on police protection, locked displays, and high-tech solutions to curb shrink.
On today's podcast episode, in our "Retail Me This, Retail Me That" segment, we discuss what we are paying close attention to this holiday season, how much more the holiday season has been pulled forward, and besides being earlier than everyone else, which holiday strategies will work? Then, for "Pop-Up Rankings," we rank one projected winner and one retailer that needs help this holiday season. Join our analyst Sara Lebow as she hosts director of Briefings Jeremy Goldman and analyst Zak Stambor.
But it faces competition from other mPOS providers and the boom in softPOS demand