Retail & Ecommerce

Inflation shows no signs of receding: Higher grocery costs continue to eat into budgets, but lower gas prices are boosting consumer optimism.

Rent the Runway increased its revenues 64% in the second quarter to $76.5 million but ended with a lower active subscriber count than expected.

Amazon’s iRobot deal under investigation: iRobot’s fate hangs in the balance as interest groups and the FTC target the acquisition. If the deal fails, Amazon can make its own robot vacuums while iRobot flounders.

Burger King is getting a facelift: Parent company Restaurant Brands International will invest $400 million to revitalize the brand and modernize stores.

On today's episode, in our "Retail Me This, Retail Me That" segment, we discuss how companies can improve the employee experience to better the customer experience and ways to collect feedback. Then for "Pop-Up Rankings," we rank the top examples of retail leadership that directly impacted our customer experience and the ones that could have been improved. Join our analyst Sara Lebow as she hosts analysts Suzy Davidkhanian and Patty Soltis.

The launch highlights Bread’s post-rebrand growth strategy, and diversified offerings should help Bread compete in the shaky BNPL market.

TikTok has enormous upper hand over Instagram Reels, Meta research suggests: Engagement down as platform struggles to draw creators.

Inflation. Return to work. Supply chain disruptions. War. Recession. It’s been a wild 2022, and larger pressures are disrupting advertising. Here are a few key trends from our recent “Great Realignment” webinar.

Retailers attempt to lure customers to the NFT well: Starbucks and Alo Yoga are the latest to hop on the NFT bandwagon, despite limited public interest.

Qurate looks to new channels to reach cord-cutters: The live shopping company hopes to reverse its decline by bringing HSN and QVC to YouTube TV subscribers.

Nearly 50 million people are still working from home as of July, according to The NPD Group. But many companies are calling their employees back to the office.

A rail strike is the latest threat to the supply chain: Just when things were looking up, a new development could pose issues for retailers in the months ahead.

Macroeconomic challenges lead Shopee to adjust its international strategy: Singapore-based Sea’s ecommerce unit is leaving Argentina and closing most of its operations in Chile, Columbia, and Mexico.

As of August, 65% of US adults said they’d spent more on groceries and less on experiences in the past six months. Meanwhile, 59% agreed they’d spent less on experiences such as travel and dining out. Adults also reported focusing on savings while forgoing big-ticket purchases.

On social media, younger shoppers are far more likely to trust brands and influencers, while older shoppers prefer retailers. Just 9% of baby boomers worldwide follow and buy from accounts run by influencers, compared with more than 40% of Gen Zers and millennials.