Retail & Ecommerce

Instagram’s role in the metaverse will involve NFTs and the creator economy: At SXSW, Zuckerberg hinted at long-term metaverse plans and upcoming NFT features.

As another ship runs aground, retailers rethink their inventory strategies: A year after the Ever Given clogged the Suez Canal, the Ever Forward’s predicament shows the global supply chain is as vulnerable as ever.

The rapid grocery delivery market is finally beginning to consolidate: A rash of M&A activity puts a handful of companies on the path to profitability.

Fast-fashion retailers had a strong 2021: Both H&M and Zara parent Inditex saw significant sales growth in 2021, but conflict in Ukraine could dim their prospects.

Why Williams-Sonoma is on track to close 25% of its stores: With higher operating margins online, the retailer rethinks the role of stores as it seeks to shift consumers’ spending online.

Walmart isn’t concerned about the tight labor market: The largest employer in the US plans to hire over 50,000 store and supply workers and another 5,000 technology staff.

As buy now, pay later becomes a common consumer practice, Klarna has its sights set on expanding its services beyond online commerce. Hear from Klarna’s CMO about how its payment platform has turned into a growth partner for merchants and retailers.

Moneyhub’s and Tink’s partnerships spotlight the growing demand for A2A payments ahead of planned card fee hikes.

Join our analyst Andrew Lipsman, "Behind the Numbers" host Marcus Johnson, and Colgate-Palmolive's ecommerce director of growth strategy and planning Todd Hassenfelt to hear about Andrew’s recent visit to a "Just Walk Out" Amazon Fresh grocery store and the in-store digital retail media opportunity for brands selling at Amazon Fresh.

Beijing’s zero-COVID policy wreaks havoc on the global supply chain: Lockdowns in Shenzhen and Dongguan make it harder and more expensive for retailers like Amazon and Walmart to deliver goods to overseas shoppers.

Uber Eats addresses rising costs with a temporary fuel surcharge: The move aims to ease the burden of high gas prices on delivery drivers, which could help it retain them.

US in-store payment card users will represent 91.0% of the population by 2023.