Retail & Ecommerce

The days of clipping coupons from booklets are long gone. Coupons, like so many other paper-based products, have gone digital. Retailers are focused on streamlining the savings experience for consumers to foster brand loyalty and punch up sales.

Hispanic consumers make up over 18% of the total US population, which equates to about 62 million people, according to the US Census Bureau’s most recent American Community Survey.

On today's episode, we discuss this year's holiday spending expectations, Google making its Maps and Search apps more immersive, adding perks to loyalty programs, Bed Bath & Beyond's future, malls attempting to evolve, what search will look like in five years, what Americans spend their money on by generation, and more. Tune in to the discussion with our vice president of Briefings Stephanie Taglianetti and analysts Suzy Davidkhanian and Evelyn Mitchell.

Amazon’s seasonal hiring is consistent with last year’s: But the retailer doesn’t plan to fill the roughly 10,000 corporate job openings that oversee its physical and online retail division.

Macy’s identified a shift in consumer spending earlier this year: That enabled it to cancel or otherwise adjust its merchandise orders.

Gopuff and Grubhub team up: Grubhub looks to benefit by leveraging Gopuff’s warehouses to offer a wider selection of convenience items, while Gopuff eyes a new sales channel.

US consumers lost an estimated $440 million in Zelle fraud and scams, and Sen. Elizabeth Warren wants regulators to take action.

This year, 102.6 million people will buy via social platforms in the US. That’s up just 5.9% from last year, following double-digit growth that’s persisted since we began tracking this metric, in 2016.

Retailers are realizing their stores are monetizable media assets: In-store digital media can help brands reach and influence consumers at scale in brand-safe, contextually relevant environments.

Lord & Taylor looks to expand beyond apparel: But it has a tough road ahead as few omnichannel retailers thrive online after closing their stores.

We take a look at how the partnership has evolved in the five years since Amazon’s acquisition.

Ecommerce will drive nearly all personal luxury retail sales growth by 2026: We investigate the drivers behind ecommerce’s penetration for personal luxury more than doubling in the US and China since 2019.

Naver sets its sights on the US with Poshmark acquisition: The South Korean tech giant plans to use its resources and ecommerce capabilities to create a “socially responsible and sustainable shopping experience.”

Amazon wants to help shoppers save money—on Amazon: The retailer is showcasing its affordable shopping options to woo lower-income consumers.

TikTok will bring live shopping to the US after all: The platform is partnering with TalkShopLive for the launch, despite lackluster results in the US.

Deliveroo thinks the dark store model is due for an overhaul: The delivery company lets shoppers purchase and pick up groceries from its newest location as it seeks new ways to offer convenience.