Retail & Ecommerce

What does the future hold for loyalty and rewards programs? We share insights from our recent report’s findings.

For holiday shopping, 56% of US consumers prefer online-only retailers, and 49% favor mass merchants, according to Deloitte. Off-price retailers rank No. 3 on this list, nearly tied with the remaining four retail formats.

There’s still money in grocery delivery: But investors are prioritizing sustainable growth over rapid expansion.

Health and personal care will be the third-fastest-growing ecommerce sales category this year, growing 22.1% year over year, according to our forecast.

US consumers continue to spend: But they’re increasingly selective about their purchases, which is bad news for retailers selling pricey goods such as consumer electronics.

Retailers look to gain incremental sales via resale: eBay UK (via a partnership with ACS) and Archive both look to make it easier for companies to enter the growing space.

Walmart, TalkShopLive, Qurate expand livestream commerce options to bring in holiday shoppers: But celebrity guests may not be enough to overcome limited consumer adoption and awareness.

The American Free Enterprise Chamber of Commerce introduced an ad campaign in opposition of the Credit Card Competition Act.

Mcommerce growth is slowing, but mobile’s importance isn’t going anywhere. The channel is vital for commerce on social platforms, retailer apps, and mobile browsers. But as digital tools enter retail spaces, mobile will prove important for more than just mcommerce sales.

On today's episode, we discuss the best time to target your customers with discounts, how to use zero-party data, and how far you should go with personalization. Then for "Pop-Up Rankings," we rank the top five things that drove people to buy this Cyber Five. Join our analyst Sara Lebow as she hosts analysts Suzy Davidkhanian and Zak Stambor and CMO of Tealium Heidi Bullock.

The holiday shopping season has changed for good: While the days of doorbusters driving shoppers into stores are in the rearview mirror, the Cyber Five remain critically important.

Ad market growth to slow but not stop in 2023: Connected TV and retail media will drive strength in uncertain economy, per forecasts.