With millions of views on social media, celebrity endorsements, and even a scandal under its belt, Olaplex is primed for the spotlight.
Creative is out, CX is in: Agencies used to live and die by creative, but spending cuts from automakers has them hiring more customer experience employees.
Inflation gives Walmart a chance to shine: The retailer’s emphasis on value and low prices is attracting both low- and high-income shoppers and enabling it to retain grocery dominance.
Meta is going all-in on conversational commerce: The company invested in Singaporean startup Take App, which helps merchants sell on WhatsApp, as it looks to give a much needed boost to ad revenues.
China’s economy suffers growing pains: A property crisis and ongoing zero-COVID-19 measures are stifling consumer spending and retail growth.
Snapchat+ shows early signs of success: Subscription service reaches 1 million members, outperforms Twitter Blue on revenue in its first month.
Max Levchin said the company’s underwriting process and business model would help it withstand a financial downturn.
Is Trader Joe’s the next Starbucks? Two successful unionization efforts point to the start of a mass effort at the grocer, which could inspire more retail workers to organize.
Walmart’s latest earnings showed inflation is still making an impact but not as big as analysts expected.
In our first-ever, same-day competitive analysis, we dive into how the megastore is faring, how our own forecasts stack up against Walmart’s earnings, and what our analysts have to say about its future.
Amazon looks to physical stores to unlock growth: The retailer is reportedly undergoing a reorganization that aims to improve collaboration between its physical stores.
Amazon and CVS Caremark are among the top online pharmacies as consumers look to save time and money on their meds—which will outlast the period of economic uncertainty.
Outdoor Voices considers putting itself up for sale: Like other digitally native D2Cs, the once-hot brand is struggling with customer acquisition and high operating costs.
The card network is said to have started automatically enrolling merchants in its BNPL program. But some providers have financial concerns and have opted out.
In December 2021, Insider Intelligence analysts published their top five retail trends for 2022, detailing our predictions for the upcoming year. But 2022 has been anything but predictable. In this Analyst Take, we revisit those trends to find out what’s changed, what’s stayed the same, and how we’re thinking about five of retail's biggest trends amid this era of uncertainty.