Retail & Ecommerce

This year, 102.6 million people will buy via social platforms in the US. That’s up just 5.9% from last year, following double-digit growth that’s persisted since we began tracking this metric, in 2016.

Retailers are realizing their stores are monetizable media assets: In-store digital media can help brands reach and influence consumers at scale in brand-safe, contextually relevant environments.

Lord & Taylor looks to expand beyond apparel: But it has a tough road ahead as few omnichannel retailers thrive online after closing their stores.

We take a look at how the partnership has evolved in the five years since Amazon’s acquisition.

Ecommerce will drive nearly all personal luxury retail sales growth by 2026: We investigate the drivers behind ecommerce’s penetration for personal luxury more than doubling in the US and China since 2019.

Naver sets its sights on the US with Poshmark acquisition: The South Korean tech giant plans to use its resources and ecommerce capabilities to create a “socially responsible and sustainable shopping experience.”

Amazon wants to help shoppers save money—on Amazon: The retailer is showcasing its affordable shopping options to woo lower-income consumers.

TikTok will bring live shopping to the US after all: The platform is partnering with TalkShopLive for the launch, despite lackluster results in the US.

Deliveroo thinks the dark store model is due for an overhaul: The delivery company lets shoppers purchase and pick up groceries from its newest location as it seeks new ways to offer convenience.

Pumpkin spice season continues to draw customers in: Both Starbucks and Dunkin’ got a boost in traffic after rolling out fall flavors.

By 2026, 38.9% of US internet users will use a BNPL solution, up from 30.7% in 2022. And the average user will spend $1,371 via BNPL, up more than 43% from 2022.

Myanmar was one of the fastest-growing garment exporters: But since the military staged a coup last year, there’s been a lack of consensus over whether to remain.

When it comes to premium subscribers, YouTube and Twitter clearly have different strategies: the former is testing putting standard features behind a paywall, while the latter opts to put new functionality in front of it.

Advanced Insights helps restaurants optimize their businesses by identifying sales trends and offering targeted operational recommendations.

Dunkin’s new rewards program looks a lot like Starbucks Rewards: The chain is the latest company to adopt a more personalized loyalty system.

On today's episode, in our "Retail Me This, Retail Me That" segment, we discuss the reasons Chinese fast-fashion giant Shein has been so successful as of late. Then for "Red-Hot Retail," our analysts give us their very specific—and potentially risky—predictions about the future of Shein. Join our analyst Sara Lebow as she hosts analysts Sky Canaves and Jasmine Enberg.

Reddit’s a winner when it comes to Google’s new update: The search giant’s new feature will surface relevant message board content more frequently.