We talked with our Reimagining Retail team to see if they could provide a little insight.
China leads the world in retail ecommerce share, with 45.3% of the country’s retail sales occurring online this year. The UK will take the No. 2 spot, with a 35.9% share, followed by South Korea, where 30.1% of retail sales will be via ecommerce.
Retailers enhance their rewards programs as inflation shifts consumer spend: But that’s easier said than done, as overly complex rewards can steer away customers rather than encourage their loyalty.
Brand loyalty is starting to decline: The uncertain economy has made consumers feel more distant from brands that are struggling most.
In our 2022 US Retail Sustainability Perceptions Benchmark report, we analyze the top sustainability features that consumers look for when shopping at general merchandise retailers.
Following a 13% YoY increase in payment volume, CEO Dan Schulman said PayPal will focus on core functions, including checkout and digital wallets.
Facebook can’t quite figure out social commerce: The platform is shutting down its live shopping capability as parent company Meta struggles to find an ecommerce strategy that works.
Property developer Simon says malls are doing just fine: There have been more store openings than closings this year, even as retailers warn about inflation’s toll on shoppers.
Though the beauty category may not be inflation-proof, L'Oréal had a great first half of the year as the return to in-person life continued.
Walmart lays off corporate workers amid slowing sales: The restructuring is the latest sign that the still-tight labor market is starting to loosen.
Wayfair’s active customer base fell 24% in Q2: That’s just one of several troubling data points that show the pandemic-induced home spending boom is over.
Shopify sees a future in your inbox: The digital merchant platform invested $100 million into a company that focuses on email and SMS marketing.
CX is expensive but can be high reward: Oracle recently laid off employees as the ad outlook worsens, but there’s still plenty to be gained.
American Express Global Pay helps meet demand for all-in-one payment solutions as SMBs digitize.