Retail & Ecommerce

On today's episode, we discuss whether augmented reality (AR) and virtual reality (VR) will rival the smartphone as the next big platform, the impact of 3D advertising, how in-store shopping habits have changed, whether there really is an attention economy slowdown, what to do about inflation, an unpopular opinion about video chats, which way people fold their arms, and more. Tune in to the discussion with our senior director of Briefings Stephanie Taglianetti, director of forecasting Oscar Orozco, and analyst Dave Frankland.

Insider intelligence spoke with Andrew Condispoti, co-CEO of Goodlife Clothing, about the brand.

Inflation hasn’t hurt retail sales, which grew 7.2% in April: That growth stems from people flocking to stores. In-store sales rose 10.0%, while ecommerce sales fell 1.8%.

Ad agencies expand their ecommerce capabilities as brands ask for help: Publicis Groupe acquires ecommerce vendor Profitero while competitor WPP makes it easier for brands to sell D2C with a new end-to-end platform.

Two years in, Meta’s latest ecommerce effort fails to resonate: Ecommerce could soften the blow to its ad business, but it’s struggling to catch on.

Word of mouth trumps advertising: Intuit’s TurboTax massive deceptive ad settlement reflects a growing lack of trust consumers have in advertising.

Fiserv will let merchant clients using Carat offer Affirm to their customers as demand for BNPL intensifies.

Lockdowns in China and war in Ukraine lead to mixed results for QSRs: Starbucks and Yum Brands struggled outside the US, but McDonald’s and Burger King beat analyst expectations.

Fashion retailers focus on size inclusivity: Levi’s and Old Navy are betting that their expansive approach to sizing and product imagery will win them customers and curb returns.

eBay and Etsy expect their ecommerce sales to slow: They’re far from alone in offering a pessimistic near-term outlook for the ecommerce sector.

Just Eat enters an exclusive partnership with Domino’s: That type of deal is one of the few ways that food delivery companies can distinguish themselves from the competition.

In 2021, Amazon’s US average revenue per user (ARPU) for its retail media network was nearly 4 times that of Instacart and close to 9 times that of Walmart.