Retail & Ecommerce

Lowe’s tests the metaverse waters: The home improvement retailer hopes to use its 3D virtual assets to attract new audiences and persuade consumers to buy.

Snap sees AR making a difference for brands: Product marketing lead tells our principal analyst that use of augmented reality tools delivers “meaningful impact” to the bottom lines of business partners.

Luxury brands aren’t worried about inflation: Despite turbulent market conditions and global uncertainty, a new report by Bain estimates luxury sales will grow between 5% and 15% this year.

On today's episode, we discuss the actual viability of the sharing economy: What should we make of Uber's diversification efforts and are Airbnb's latest changes enough to power the company up and to the right? "In Other News," we talk about the travel industry's optimism in the face of inflation and ad spending's positive outlook in the face of recessionary fears. Tune in to the discussion with our Briefings director Jeremy Goldman.

The travel industry looks forward to a summer rebound: Will they get it, though?

On today's episode, in our "Retail Me This, Retail Me That" segment, we discuss what the circular retail economy looks like, who resale shoppers are, and why companies own their own resale markets. Then for "Pop-Up Rankings," we rank the top five most innovative brands in circular retail. Join our analyst Sara Lebow as she hosts analysts Sky Canaves and Suzy Davidkhanian.

GoCardless and Clear Books launched open banking-powered payment solutions that can help speed up the payment process and minimize card fees.

Harrods delays its summer sale due to supply chain challenges: Logistics continues to challenge retailers, even as the Asia supply chain shows signs of healing.

When it comes to loyalty programs, 61% of consumers worldwide would use them more if rewards were applied automatically. More than half would be tempted if they could use rewards across multiple brands, personalize their rewards, or track their points easily.

Snap believes AR can transform the online shopping experience: Our principal analyst spoke with the company’s global AR product strategy lead about how Snap is helping brands increase conversions and reduce returns.

On today's episode, we discuss why Zelle (and person-to-person payment apps) are in hot water, which service most Americans use, and how we'll be paying for things in 2026. "In Other News," we talk about the current state of the cryptocurrency crash and the impact Apple Pay Later will have on the buy now, pay later space. Tune in to the discussion with our analysts Jaime Toplin and Adriana Nunez.

Chinese consumers are slow to return to pre-pandemic spending patterns: Economic pressure and the ever-present threat of lockdowns are causing shoppers to focus on necessities.

An infographic guide for marketers looking to understand today’s retail market

Apple store union could energize tech and retail organizing: Organizers hope the successful vote will bolster the push to organize workers within tech and retail, mirroring successes at Starbucks.

Lego wants to shorten its supply chain: The company plans to build its first US factory in Virginia to reduce the distance its plastic bricks have to travel.